Constant CTD only with the ATR installed

User Support Hub Crashes (CTDs)
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1

Basically the game CTD ONLY when the ATR is installed on the game.

Are you using Developer Mode or made changes in it?

no

Have you disabled/removed all your mods and addons?

yes

Brief description of the issue:

MSFS CTD since last update, I’ve tried everything and I mean everything, clean Win10 Pro install, clean MSFS install, not a single addon, always same error on loading screen, CTD no message, event viewer indicates crash KERNEL32.DLL only with ATR installed.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

After CTD I start the simulator on safe mode and it works no problem, any aircraft including PMDG, but if the ATR is installed the game crashes and refuse to open in normal mode (CTD on loading screen) but funny in safe mode the ATR is not installed, I uninstall the ATR and the game works flawlessly with addons and any external Aircraft in normal mode.

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

RTX 3080Ti, Nvidia driver 531.68

Just did a clean install of the Graphics driver - Clean Win10Pro installation, new MSFS Install on different drive, I have reinstalled the game 3 times, same behavior

FAULT BUCKET ID

Fault bucket 1674209198091941263, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.FlightSimulator_1.32.7.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 1.32.7.0
P4: 00000000
P5: KERNEL32.DLL
P6: 10.0.19041.2913
P7: 71a43e4a
P8: c000001d
P9: 0000000000020c73
P10:

Build Version # when you first started experiencing this issue:
Faulting application name: FlightSimulator.exe, version: 1.32.7.0, time stamp: 0x00000000
Faulting module name: KERNEL32.DLL, version: 10.0.19041.2913, time stamp: 0x71a43e4a
Exception code: 0xc000001d
Fault offset: 0x0000000000020c73
Faulting process id: 0x1234
Faulting application start time: 0x01d97ba9373f4e8b
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.32.7.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Windows\System32\KERNEL32.DLL
Report Id: b1181703-1094-4305-8f79-2ec628f355c2
Faulting package full name: Microsoft.FlightSimulator_1.32.7.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

2

If you have MSI Afterburner with Riva Tuner installed shut it down

1 Like
3

Thank you for your help, I’m testing this now, I did have the Riva server always on and starting with windows

4

I just completed a flight and closed and re open the game 3 times with no issues, I’ll continue testing with addons, but so far so good, thank you for your advice!!!

5

Your welcome
BTW it happens only with the ATR
The credits for this solution also goes to cyril972

1 Like
6

Awesome! thanks to cyril972 as well!

8

Seriously?

This is an integral part of my set-up and without it my GPU temps get ridiculously high (The RTX2070 Super, Blower runs crazy hot in an Aurora R9).

So now this is not compatible?

9

there is an update to the rtx2070 super . i installed it yesterday trying to solve the ctd problem to no avail.

10

If it is about the fancontrol in MSI afterburner try the program Fan Control