Content Manager will not load

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

no

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

emptied community folder; manually removed some files from Official/OneStore folder

Brief description of the issue:

Content Manager does not open. Spinning circle does not spin.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

PC specs and/or peripheral set up if relevant:

Build Version # when you first started experiencing this issue:

Last few days.

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

We’ve moved your topic into the General Discussion & Community Support category.

The Bug Reporting category is for posting suspected or confirmed bugs that other users are able to reproduce. Using the template is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the Community Support category. If the community can replicate your issue, first search the Bug Reporting category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

Have you tried that ?:

There are so many topics in the support & bug sections around content manager not loading, have you searched for them before creating this topic ?, maybe one of them contents the solution to your problem:

Search results for ‘content manager #bugs in:title’ - Microsoft Flight Simulator Forums
Search results for ‘content manager #gd-commsupport in:title’ - Microsoft Flight Simulator Forums

1 Like

Online functionality is on and I did search before posting this topic. Many problems involved too many files in the Community folder. I tried that solution with an empty community folder and it did not resolve the situation.

Can you get into the content manager if you start the sim in “Safe Mode”?

Found the problem. An odd Rex Accuseason entry in the Community folder.

2 Likes

Great to hear that you found the root cause !. That is why it is important to always test with a community folder empty before reporting an issue so that you can determine if it is on MSFS or 3rd party addon side.

This Fixed mine but I was very surprised that the initial part of the update must have shut off ONLINE FUCTIONALITY … this never happened before :smiley:

1 Like