Crash to desktop during loading screen

User Support Hub Crashes (CTDs)
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Hi everyone. Am i the only one who is facing CTD during loading screen? Every time i enter the game i am facing a CTD but the second attempt everything is ok. But each time i enter the game for the first time i have to deal with CTD.

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It happens to me too time to time.
Now Iā€™m ALLWAYS having CTD starting the sim, I will try to reboot the PC to see if it solves the issue.

The only thing that changed from last night to this morning is that I THINK that Windows update dowloaded and installed something for Windows.

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Hey there, @BruskSole66556. Sorry to see you having this issue and I hope you find a solution soon.

I moved your post from the Bug Category here to the #self-service:ctd-help help category since you seem to be looking for advice from others with the same problem. I also added the ā€œctdā€ tag.You can also search the forums for ā€œctd loadingā€ and youā€™ll find many posts. Hereā€™s is a link.

I hope you track down the culprit soon.

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This morning I had this strange issue where MSFS would crash for me immediately after the ā€œchecking for updatesā€ message had completed during the initial run of MSFS. A reboot of the computer didnā€™t fix the issue, nor did a ā€œrepairā€ app (I use the MS Store version). Accepting the prompt to start in ā€œsafe modeā€ also didnā€™t work.

What did work was the following:

  1. Delete (or rename) the content.xml file (for me this is found in C:\Users\username\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache. MSFS will build a new one)

(I renamed it to .old and then once MSFS was running I deleted the new content.xml and re-enabled the one I had previously)

  1. Delete all the scenery index files (for me these are all the files located in C:\Users\username\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes) MSFS will rebuild these as well.

I then accepted the prompt to start in safe mode and once on the main menu I loaded into a flight on a random runway somewhere with, say, the Cessna 172 G1000.

I then exited the sim (restored my content.xml <---- but not necessary) and then re ran MSFS and it loaded with all my content without issue.

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Please, look the dll or driver errors at windows system events logs and post here.

Like this:

image
image1295Ɨ669 37.4 KB

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I too am crashing when loading which just started for no reason. I have tried every suggestion to fix it, but no luck. Here is the event viewer log from today. Can someone pinpoint the problem?
Faulting application name: FlightSimulator.exe, version: 1.32.7.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.32.7.0, time stamp: 0x00000000
Exception code: 0x80000003
Fault offset: 0x0000000001e158c0
Faulting process id: 0x2a30
Faulting application start time: 0x01d989da34d0d417
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.32.7.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.32.7.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

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Same problem here, exactly the same offset. Problem started 12-May-2023. MSFS2020 does a CTD before reaching main menu on starting the game.

Faulting module name: FlightSimulator.exe, version: 1.32.7.0, time stamp: 0x00000000
Exception code: 0x80000003
Fault offset: 0x0000000001e158c0

I have also been using multiple lists of ideas to fix it, but none of them work. Unable to start MSFS2020 in game ā€˜safeā€™ mode either.

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I had some success resolving the CTD loading MSFS causing Fault offset 0x0000000001e158c0 in FlightSimulator.EXE. For me, the solution was:

(1) Windows Settings ā†’ Apps ā†’ Installed Apps ā†’ Gaming Services ā†’ Advanced Options, then both a [REPAIR] and a [RESET]
(2) Windows Settings ā†’ Apps ā†’ Installed Apps ā†’ XBOX ā†’ [UNINSTALL]
(3) MS-Store ā†’ XBOX App for Windows [REINSTALL]

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Just tried your method but unfortunately it didnā€™t work. Just waiting for the next update and maybe that will fix it.

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Wahooā€¦I am finally back. When the latest update started, it said to update my graphics driver which I thought I had done. When I checked, I think I had the wrong one installed. So I updated it correctly and then after the sim update, I was back in business. Problem could have been the proper Nvidea driver all along.

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So I had a few flights and now back to CTD again. Same thing as before. I havenā€™t made any changes so donā€™t know whatā€™s going on. Sometimes I actually get to set up a flight and then boom CTD.

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