CTD after exiting the Beta and reverting back to last stable

Bug Reporting Hub Crashes (CTDs)
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1

:wave: Thank you using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Brief description of the issue:

CTD during startup, after exitiing the beta and reverting back to last stable version 1.26.5.0

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

Exit Beta in the Insider Hub → Xbox App loads last stable client → Start Sim → CTD

PC specs and/or peripheral set up if relevant:

i7 8700K @ 4.8Ghz - 32GB DDR4-3200 RAM - RX6800 16GB

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

1914974813637256759, Typ 5

Are you using DX12?

Yes and No - happens on both

Are you using DLSS?

No

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

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3

Thanks for the effort, but unfortunately it’s not applicable for me :frowning: I am missing the first 2 folders, as I am not a Steam user. Even under App Data the folder isn’t there, as my installation is set up differently, so I am not really sure, which folders apply.

Also it doesn’t tackle the problem - reverting back to the stable 1.26.5.0 seems impossible from SU10 Beta, have seen several others complaining about this in other places :confused:

5

For me, that should be a must have :confused: especially if the beta has quite some issues, like the CTD’s while using VATSIM/AIG Traffic. So I guess, I’ll have to enter the beta again and wait for a fix on AIG


1 Like
6

But what happens when the beta becomes ‘final’. Won’t you then also have to exit the beta for the final release version?

Just wondering how it all works as I have never been in a FS2020 beta before.

8

Thank you for the reply and clarification :slightly_smiling_face:

1 Like
9

Error code: (0X8007042b)

The game launches regardless of the error, automatically, and begins to download the beta su10 update.

Screenshot 2022-07-10 082722
Screenshot 2022-07-10 0827221289×728 87.3 KB

12

Thank you.

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13

Sometimes the final beta build is the same as the final release version. But yes we are recommended to opt-out of the beta AFTER the final version is released to the public.

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14

Well, it does rollback the client, as it redownloads and reinstalls the 1.26.5.0 from the Xbox App, but it doesn’t rollback the content download during startup unfortunately, which is the culprit. :frowning:

1 Like
16

No, the content/updates which get downloaded in the start-screen.

1 Like
18

No worries - thank you! :slight_smile: Maybe AIG comes up with a fix for their models until then. Other than that, I don’t have that much problems with SU10 Beta. Performance could be better, I feel that it decreased a bit and latencies went up.

1 Like
19

Do you have the same issue if you follow the OP’s steps to reproduce it?

YES

Provide extra information to complete the original description of the issue:

I’m on STEAM

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Fault bucket 1909424128218737502, type 4

20

This is why the instructions say you may have to do a full reinstall if you opt-out of the beta before the final version is released to the public. You can prevent this issue like I do, back up the official packages folder before you join the beta.

1 Like
21

Unfortunately, on PC a full re-install is needed if you exit the Beta before final release. It’s not a great user experience but the one we have at the moment.

1 Like
22

Do you have the same issue if you follow the OP’s steps to reproduce it?

YES.

Provide extra information to complete the original description of the issue:

I tried to opt out of the Beta 10 because for me VR (reverb G2) is not working. and now after opting out from the Xbox insider app, and downloading the install from the Xbox store, the sim CTD. But it looks like it is not ‘uninstalling’ beta 10, and just tries to load the sim as is, which is why its CTD before getting to main menu .

there should be a new install or uninstall occurring to revert from 10 to 9. I dont see that happening once FS loads. It lloads up the Xboc animation, the Blackshar animation etc and initial loading screens with the blue bar at the bottom. but once the blue bar is 3/4 of the way, it CTD.

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Windows Error Reporting Fault bucket 1914974813637256759, type 5
right below it is : red error icon w flightsimulator.exe listed below in details (even ID 1000)

23

Now im stuck with figuring out if i need to un-install FS2020 completely, or wait for a potential fix for this issue ? Any suggestions will be appreciated so i can get back in the sim!!

ok nv, just read i have to do a full re-install. :frowning:

25

Instead of reinstalling the whole 300 GB you can just delete the files which the beta has overwritten and then reinstall them (in my case 50 GB). For steam under
\Steam\steamapps\common\MicrosoftFlightSimulator\Official\Steam
sort by date. Ideally you should know when you entered beta. Delete all files with the same date you entered beta (or the files with the newest time stamp), run MSFS and it should download the missing files. If possible backup the whole content folder (200 GB) so you save yourself from installing another 50 GB. Obviously before you delete the files make sure that you have left beta.
Do this at your own risk!

26

:wave: Thank you using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Brief description of the issue:

I removed myself from the Sim Update X due to issues I was experiencing with stability and degraded performance as well as compatibility with 3rd party addons. I then updated the simulator in the Microsoft Store. Now when opening the sim, it CTDs while loading each time.

Provide Screenshot(s)/video(s) of the issue encountered:

image
image1902×1023 201 KB

Detailed steps to reproduce the issue encountered:

I joined the SU X beta and updated the sim. I started the sim several times and tested different aircraft at various airports. I then left the SU X beta on the Xbox Insiders app, updated MSFS in the Microsoft Store, and restarted the sim (with and without community folder empty–same result). The sim then gives an error message and CTDs when loading up.

PC specs and/or peripheral set up if relevant:

i7-10750H, RTX 2060 mobile, 16 GB RAM, 1 TB SSD (separate from C drive)

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Fault bucket 1914974813637256759, type 5

Are you using DX12?

No

Are you using DLSS?

No

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

27

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

Left Preview from Xbox Insider Hub. Restarted PC, launched game, CTD. Retried in MSFS Safe mode, CTD.

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Fault bucket 1914974813637256759, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.FlightSimulator_1.26.5.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 1.26.5.0
P4: 00000000
P5: FlightSimulator.exe
P6: 1.26.5.0
P7: 00000000
P8: 80000003
P9: 0000000001cbcd92
P10:

MSFS App 'Repair" or “Reset” did not resolve the CTD. Next step is an uninstall and install.

28

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

Opted out of SU10 beta, loaded back in and CTD while loading into game. No error message. Opted back into beta and no more CTD

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons: