CTD after Xbox games studio splash screen - W10

:wave: Thank you using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?


Have you disabled/removed all your mods and addons?

Yes fresh MSFS re-install, all driver updated
done that:
Dism.exe /online /Cleanup-Image /checkhealth
Dism.exe /online /Cleanup-Image /scanhealth
Dism.exe /online /Cleanup-Image /Restorehealth
sfc /scannow
Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore
Dism.exe /Online /Cleanup-Image /StartComponentCleanup

Brief description of the issue:

CTD after Xbox games studio splash screen → cannot launch the game anymore
Windows error report
Nom de l’application défaillante FlightSimulator.exe, version :, horodatage : 0x00000000
Nom du module défaillant : FlightSimulator.exe, version :, horodatage : 0x00000000
Code d’exception : 0xc0000005
Décalage d’erreur : 0x000000000246a51d
ID du processus défaillant : 0x22a0
Heure de début de l’application défaillante : 0x01d9193475300f0d
Chemin d’accès de l’application défaillante : C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.29.30.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Chemin d’accès du module défaillant: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.29.30.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
ID de rapport : 683185e7-9ac0-485f-82b1-c7de970a2de6
Nom complet du package défaillant : Microsoft.FlightSimulator_1.29.30.0_x64__8wekyb3d8bbwe
ID de l’application relative au package défaillant : App

Provide Screenshot(s)/video(s) of the issue encountered:


Detailed steps to reproduce the issue encountered:

launch the game and CTD every times

PC specs and/or peripheral set up if relevant:

8700K - prime Z270 - RX480 (all driver updated, windows scanned; temp files deleted, game reinstalled, clean video driver reinstall)

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Build Version # when you first started experiencing this issue:

latest version, problem since 20th of dec no computer change, stopped working and game unusable since then.

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

additional info:
Détecteur d’erreurs 1366385216836194508, type 5
Nom d’événement : MoAppCrash
RĂ©ponse : Non disponible
ID de CAB : 0

Signature du problème :
P1 : Microsoft.FlightSimulator_1.29.30.0_x64__8wekyb3d8bbwe
P2 : praid:App
P3 :
P4 : 00000000
P5 : FlightSimulator.exe
P6 :
P7 : 00000000
P8 : c0000005
P9 : 000000000246a51d
P10 :

Fichiers joints :
\?\C:\PROGRAM FILES\WINDOWSAPPS\MICROSOFT.FLIGHTSIMULATOR_1.29.30.0_X64__8WEKYB3D8BBWE\Packages\fs-base-videos\Videos\Logo_Mgs.mp4

Ces fichiers sont peut-ĂŞtre disponibles ici :

Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : 2228808f-4f5c-448a-ba47-407b7b454e79
Statut du rapport : 268435456
RĂ©cipient avec hachage : 97fff39dd595653e62f6601d83ddd0cc