CTD Before Main Menu since Updating to 1.37.19.0

[Trainbug721]

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Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

Yes. Reinstalled 2-3 times, and deleted any and all 3rd party add ons.

Brief description of the issue:

Simulator quits while loading, before reaching main menu. Crash occurs once loading bar hits approx. 75%.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

Launch the game.

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

NVIDIA 560.81

PC specs and peripheral set up:

AMD Ryzen 9 5900X, NVIDIA RTX3080ti, 32 GB RAM
Mouse & Keyboard. All other peripherals were disconnected to no avail.

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

1662545703426213000

Build Version # when you first started experiencing this issue:

1.37.19.0

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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

[Trainbug721]

As an add-on to above, here is some of what I have tried to remedy the issue:

• Uninstalled all 3rd party add-ons & deleted any and all files relating to MSFS after uninstalling through Steam (at least twice)
• Checked for Driver Updates.
• Checked for Windows Updates
• Ran a repair on VC++ Redestributables
• Ran file system checker ( sfc/scannow through CMD in Admin mode)
• Used Resource Monitor and Rammap and verified that there shouldn’t be any hardware limitations.

Here is my latest crash report:
MSFSReport-Crash.txt (9.3 KB)

And here is the event data from Event Viewer:

Bucket 1662545703426213000

BucketType 4

EventName APPCRASH

Response Not available

CabId 0

P1 FlightSimulator.exe

P2 1.37.19.0

P3 00000000

P4 VCRUNTIME140.dll

P5 14.40.33810.0

P6 119a1ae6

P7 c0000005

P8 0000000000001031

P9

P10

I have never had issues before this update.

[DestructZero915]

You could try this… I had the same problem and it worked for me. Note the warning though - you may want to try it as a last resort.

Any ideas why my game is crashing on startup

I had much the same issue today after the minor update. I’ve tried this before and it’s worked, and it worked today. My guess is that something is downloaded and should be processed but isn’t, and the app CTDs as it gets to the loading screen. FAIR WARNING: THIS MAY NOT HELP AND MAY MAKE THE PROBLEM WORSE (but if MSFS won’t start for you, then the next step might be a complete reload anyway). What you can try is to go to your main directory (I have Steam: D:\Steam\steamapps\common\MicrosoftFl…

[TenPatrol]

@Trainbug721

Uninstalled all 3rd party add-ons & deleted any and all files relating to MSFS after uninstalling through Steam (at least twice)

Could you please check if you have OpenXR Toolkit installed by any chance?

[Trainbug721]

You are a genius! I forgot about OpenXR. Uninstalled that and reinstalled my VC++ Redistributables and it fired up like a charm!

[TenPatrol]

Update your oculus software to the latest version.