Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
3 tags are required - add them in the tag section next to the title above:
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One for platform (ms-store, steam, xbox, playstation, or xcloud)
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One for aircraft if related (start typing in your aircraft name in the tag section and pick correct option)
Feel free to delete this quote section after adding your appropriate tags.
ISSUE DESCRIPTION
Description of the issue: Selecting the combination of the XB-1 as the aircraft and departure airport of EGLC (London City) causes a crash to desktop.
Strangely, departure from other airports (LFPG, CYUL, KLGA) using the XB-1 or using another airplane (eg. F-18) at EGLC works without crashing.
Set graphic setting to ‘low-end’ with no live weather, PG on and ai traffic deactivated
Empty Community + SceneryIndexes folder
Would appreciate if an Xbox user could try replicating the crash, and ifyes, I will add the appropriate tag(s)
Crash reports attached.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Everytime
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Free Flight
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Select EGLC (London City) as departure airport and any other destination (EGKK, EGLL, ect…)
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Select “Ready to fly” once scenery loads in with airplane
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The cockpit view will load in with surrounding scenery, then crashes to desktop in a few seconds
[PC ONLY] FAULT BUCKET ID
If you experienced a crash on PC, sharing your Fault Bucket ID would be extremely helpful. You can learn how to find that ID here: How to find your Fault Bucket ID after a crash [PC]
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant: None
[PC Only] Are you using Developer Mode or have you made any changes to it? No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use?
[PC Only] What other relevant PC specs can you share?
MEDIA
Please add a screenshot or video of the issue occurring.
AsoboReport-RunningSession.txt (33.2 KB)
AsoboReport-Crash.txt (33.0 KB)
crashdata.txt (1.1 KB)