RESOLVED
Following some research and with some tweaks I have resolved this issue. Credit to @CHOPPER2935 for the fix! See his post below:
For those needing to do this I followed the following steps:
- Disconnect the internet and reset the app (I only reset FS2020, not XBox or AppStore) in the Windows settings as per Chopper’s post.
- Restart your machine with the internet connected.
- Launch the game and follow Chopper’s advice reference timings as a baseline.
I used a stopwatch and had to tinker about a little to get it right. In my case I had to wait 6 seconds to disconnect. Having not reset the XBox App or Store App I have retained my logbook and settings. I will update my support request in the hope that it will get Asobo to publish this as a workaround until a fix can be implemented.