CTD when attempting to Load previously saved flight position

Bug Reporting Hub Crashes (CTDs)
, ,
1

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it? no

Have you disabled/removed all your mods and addons?

Brief description of the issue:

While enroute I paused flight and saved using ESC then PC Save option. I later attempted to reload from the same option and got instant CTD. Tried with community folder empty, but same error: ntdll.dll failure.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

While enroute on flight, pause using CTL-P, press ESC, then select save/load option then Save PC flight. Exit back to flight. Land plane, then try to reload the saved flight using same Save/Load option process. Instant CTD.

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

NVIDIA

PC specs and peripheral set up:

I7-7700

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

ntdll.dll failure

Build Version # when you first started experiencing this issue:

After latest Asobo scenery update

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

2

Do you have the same issue if you follow the OP’s steps to reproduce it?

yes

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

3

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:
I get the following errors in the windows application log as well
First this one:
Application: FlightSimulator.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FF7D31CBE8D

Then this:

Log Name: Application
Source: Application Error
Date: 10/07/2023 12:09:27 PM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
Description:
Faulting application name: FlightSimulator.exe, version: 1.33.8.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.33.8.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000000093be8d
Faulting process ID: 0x0x4864
Faulting application start time: 0x0x1D9B2DBFE968A69
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report ID: 7d6d0c9d-66c8-4171-9c19-dbdd7c9976f6
Faulting package full name: Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
Event Xml:



1000
0
2
100
0
0x8000000000000000

5123


Application
StapesN01



FlightSimulator.exe
1.33.8.0
00000000
FlightSimulator.exe
1.33.8.0
00000000
c0000005
000000000093be8d
0x4864
0x1d9b2dbfe968a69
C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
7d6d0c9d-66c8-4171-9c19-dbdd7c9976f6
Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe
App

Then the 1001 Fault Bucket

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

4

Do you have the same issue if you follow the OP’s steps to reproduce it?

yes

Provide extra information to complete the original description of the issue:

This problem did not occur until after I installed the latest mandatory update.

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

1554036674274388474

5

I get the same, but it seems to work if i restart my computer after a CTD, then it loads the saved profile…

6

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

Happens on Xbox Cloud Gaming as well

If relevant, provide additional screenshots/video:

7

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

No. Only addons from marketplace, because on XBOX S

Brief description of the issue:

When save a flight with the 787 and re-load the flight (.flt-file) CTD. Happens immediatly after clicking “load”, not even reachs the “Fly-now-Page”

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

On Xbox save a flight-file with the 787 and re-load it.

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

PC specs and peripheral set up:

XBOX S

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Build Version # when you first started experiencing this issue:

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons: