CTD when deleting Keyboard, HC Alpha, HC Bravo, or CH Pro Pedals profiles

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ISSUE DESCRIPTION

Description of the issue:
SU1 Beta Installed in MSFS 2024. When deleting any Keyboard, CH Pro Pedals, HC Alpha, or HC Bravo Airplanes controls configuration, MSFS 2024 first HANGS, then CTD.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Everytime

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Go to Controls.
  2. Click on Keyboard (or CH Pro Pedals, o HC Alpha, or HC Bravo) Airplane controls config file.
  3. Click GEAR to the right and choose DELETE.
  4. MSFS 2024 will first HANG, then CTD.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

No

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• YES

Provide extra information to complete the original description of the issue:
• NOTHING TO ADD

If relevant, provide additional screenshots/video:
• SEE OP

2 Likes

Do you have the same issue if you follow the OP’s steps to reproduce it?
• YES

Provide extra information to complete the original description of the issue:
• LATEST 2024 BETA and earlier

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Attempting to delete the Mouse General controls profile also results in a CTD. As reported and still occurring with SU2.

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• YES

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video: