CTD when starting world map flight at S50 with Navigraph loaded

User Support Hub Crashes (CTDs)
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1

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ISSUE DESCRIPTION

Description of the issue:
When loading a flight at Auburn Municipal Airport (S50) with the Navigraph addons loaded, MSFS2020 crashes

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

I removed all of the mods except the Navigraph addons, and verified that if Navigraph is present the crash occurs, and if it is not it does not.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
100%

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Ensure the Navigraph plugins are installed

    Screenshot 2025-01-25 214529
    Screenshot 2025-01-25 2145292141×1529 141 KB

  2. From the home screen enter the World Map

  3. From the aircraft selector select the Cessna 152
    (Note: I don’t believe the aircraft matters).

  4. In the FROM Select Destination search box type “S50”

  5. Observe the world map attempt to zoom in on the airport.

  6. Observe the screen freeze

  7. Observe MSFS2020 crash

  8. From the event viewer, observe the access violation crash for MSFS2020.

My guess is that there is a metadata conflict between the lateast AIRAC cycle data in Navigraph and the data in MSFS2020.

Note: I’ve tried a bunch of other PNW airports and it also seems to happen at KBLI.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

[PC Only] What other relevant PC specs can you share?

MEDIA

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[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
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2

Trying to reproduce this.
Followed your steps exactly as discribed.
No problems encountered spawning at S50 (Auburn Mun)
(With cessna 152 and other aircraft)
Navigraph user here as well

3

Same issue when trying to start a flight at KSEA.

1 Like
4

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

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5

Seems to be related to AIRAC 2501.1 data - if I remove that the issue goes away. Whether it is an actual Navigraph issue or an MSFS issue that is uncovered by Navigraph is TBD (although it sounds like Navigraph thinks they have a fix).

6

Cannot confirm this . I have also a navigraph subscription and DO NOT encounter this issue.
Could you provide a link where Navigraph states this (The Fix)?

7

Lots of other folks can…

https://forum.navigraph.com/t/2501-rev-1-ctds-at-default-ksfb/18442/19

8

I am glad I am not a software developer :thinking: