CTD with empty community folder

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Brief description of the issue:

Consistent CTD after a minute or two after loading. Happens from menu or after loading plane into a flight.

Provide Screenshot(s)/video(s) of the issue encountered:

Windows Event View Log:

Faulting application name: FlightSimulator.exe, version:, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version:, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000001d1b1c0
Faulting process id: 0x2968
Faulting application start time: 0x01d8a794cad9fe96
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.27.11.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.27.11.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report Id: d6846449-c846-4e07-a780-13b5324c0d51
Faulting package full name: Microsoft.FlightSimulator_1.27.11.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

Fault bucket 1877059987437834720, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.FlightSimulator_1.27.11.0_x64__8wekyb3d8bbwe
P2: praid:App
P4: 00000000
P5: FlightSimulator.exe
P7: 00000000
P8: c0000005
P9: 0000000001d1b1c0

Attached files:

These files may be available here:

Analysis symbol:
Rechecking for solution: 0
Report Id: d6846449-c846-4e07-a780-13b5324c0d51
Report Status: 268435456
Hashed bucket: 21be99512f495b6c5a0ca81d0d54d1e0
Cab Guid: 0

Detailed steps to reproduce the issue encountered:

Load MSFS with no Community mods, and wait a few minutes.

PC specs and/or peripheral set up if relevant:

systeminfo output:

OS Name: Microsoft Windows 11 Education
OS Version: 10.0.22000 N/A Build 22000
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: N/A
Registered Organization: N/A
Product ID: 00328-00263-57046-AA399
Original Install Date: 4/28/2022, 11:26:48 PM
System Boot Time: 8/3/2022, 5:22:10 PM
System Manufacturer: ASUS
System Model: System Product Name
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 151 Stepping 2 GenuineIntel ~3200 Mhz
BIOS Version: American Megatrends Inc. 1403, 3/30/2022
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory: 32,509 MB
Available Physical Memory: 24,688 MB
Virtual Memory: Max Size: 55,037 MB
Virtual Memory: Available: 44,011 MB
Virtual Memory: In Use: 11,026 MB
Page File Location(s): C:\pagefile.sys
Logon Server: \BIGMAK
Hotfix(s): 3 Hotfix(s) Installed.
[01]: KB5015732
[02]: KB5015882
[03]: KB5015898
Network Card(s): 3 NIC(s) Installed.
[01]: Intel(R) Wi-Fi 6E AX210 160MHz
Connection Name: Wi-Fi
Status: Media disconnected
[02]: Intel(R) Ethernet Controller (3) I225-V
Connection Name: Ethernet
DHCP Enabled: Yes
DHCP Server:
IP address(es)
[02]: fe80::8dd9:d1dc:8025:8a37
[03]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

Graphics Card/Driver:
Description : NVIDIA GeForce RTX 3080 Ti
DeviceID : VideoController1
DriverDate : 20220623000000.000000-000
DriverVersion :

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Fault bucket 1877059987437834720, type 5

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Are you using DLSS?


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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Well, wouldn’t you know it. The CTD’s went away after doing a Microsoft App store update that resulted in a bunch of updates. I think the most likely candidate for fixing this was an update to this:

Windows Web Experience Pack MicrosoftWindows.Client.WebExperience_cw5n1h2txyewy 421.20070.565.0

1 Like

This was my fix too - thanks!