CTD with PMDG 737 Every Flight

Sim Update 15 Beta External 3rd Party Products
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1

Have you disabled/removed all your mods and add-ons?

no

Are you using Developer Mode or made changes in it?

no

Brief description of the issue:

i am getting a CTD every flight when using the PMDG 737

Provide Screenshot(s)/video(s) of the issue encountered:

image
image866×322 9.33 KB

Detailed steps to reproduce the issue encountered:

PC specs and/or peripheral set up:

5800X3d 4090 32GB RAM

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Fault bucket 2235940092945315002, type 5

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

2

Hello @dectenor1,
Was this bought from the marketplace in MSFS?

3

No, direct from PMDG.

Thanks for moving as well!

1 Like
4

Make a ticket at our support, might be we can figure this out.
https://support.pmdg.com/Main/
Where it is bought does not matter btw, 100% the same files at this moment.

Mathijs Kok
PMDG

5

Also getting this type 5 CTD, but only when using the PMDG 737.

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

only getting crash with 737

If relevant, provide additional screenshots/video:

Faulting application name: FlightSimulator.exe, version: 1.37.2.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.37.2.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000002544c7e
Faulting process ID: 0x7518
Faulting application start time: 0x01da61f6c8c988e9
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.37.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.37.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report ID: 42b133e3-99cd-49c5-a49b-51f09860673b
Faulting package full name: Microsoft.FlightSimulator_1.37.2.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

Fault bucket 2235940092945315002, type 5

6

Are you getting a crash with any other aircraft or just the PMDG 737? There’s a few people getting CTDs with the new SU Beta

7

Just the 737. Every single flight with 737 has resulted in a CTD and haven’t had a single one with any other aircraft.

8

I did a couple flight in SU15 Beta with the PMDG 738 and I didn’t experience 1 CTD. I would reinstall the product.

9

Same problem for me here. Only with the 737-800, the -700 works…

10

Please contact our support at support.pmdg.com for these issues, we have people there standing by to assist you.

Mathijs Kok
PMDG