DA40 screen go black and dead automatically

User Support Hub Aircraft & Systems
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1

DA40 NG AND DA40TDI both has a problem.
start a flight with the aircraft DA40 on the runway, the engine is running and the Garmin screen is on.
you do nothing, just watch and wait, 5 minutes to 10 minutes, the Garmin screen go dead and black by itself. and the engine is still running.

2

Hi @SublimePencil40 and welcome to the forum !

We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

3

Which version of the sim are you using ?: 1.36.2.0 (SU14) or 1.37.12.0 (SU15B)
Do you have any addons installed ? (market place or in you community folder)
Also check that post:

4

my sim version is 1.36.2.0, and i have addon fbw320 in my community folder.

5

My recommendations:

  • rename your community folder and restart the sim. A new empty community folder will be created. Test if you still have the issue or not
  • if issue still there, start the sim in safe mode: once in the sim, open task manager and terminate msfs.exe. Next start you’ll have access to the safe mode. Test if you still have the issue or not
6

thanks for your help.
i did a series test according to what you suggested.
and it turns out it was the TCA AIRBUS QUADRANT that makes the screen black.
once i unplug the TCA QUADRANT, the screen come alive, as soon as i plug the TCA QUADRANT on , the screen goes black.

7

Thanks for reporting and glad that you identified the root cause. Interesting though, hopefully someone is aware of a fix or workaround for that issue.

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