DA62 annoying flashing and beeping LOW VOLTAGE alert

Bug Reporting Hub Aircraft & Systems
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1

Description of the issue:
Since I turn avionics on I get a low voltage alert. It doesn’t disappear even when I turn on both alternators and engines. It beeps franticly and flashes very quickly on the G1000.

If applicable, which aircraft is experiencing this issue:
DA62

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
YES

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Always, once I got all instruments turning on and off and engines off at the end of the taxiway. (alternators were on)

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. turn on avionics (all switches)
    2.turn on pitot heat, fuel pumps, engines on
    3.alternators on
  2. the low voltage doesn’t disappear, it actually flashes and beeps even more frequently

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
TCA flightstick and quad

[PC Only] Are you using Developer Mode or have you made any changes to it?
NO

[PC Only] What GPU (Graphics Card) do you use?
6600xt

[PC Only] What other relevant PC specs can you share?
5900x cpu
32 gb ram
2tb ssd

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
• same issue here. will post if i find a solution.

3

Found the solution (in my case):
Thrustmaster Aribus Throttle Quadrant had multiple controls assigned ENG MASTER LEFT and RIGHT. I removed the STARTER 1 and 2 controls, which solved the problem.

Explanation: With the default behavior (STARTERS assigned), both starters would be cranking all the time and therefore putting a heavy load on the electric system. Hence the 'VOLTS LOW? warning. With the new setting (STARTER 1 & 2 not assigned), the 2 switches set ENG MASTER and FUEL VALVE ON. From there just hit the START button on the dash or assign start buttons to CRANK AND IGN/START on the throttle quadrant.

Cheers,
Chris

4

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes’ish.

Provide extra information to complete the original description of the issue:
• In my case, this bug only happens during consecutive flights without going back to the main menu. I’m using an Xbox controller with keyboard and mouse. I saw the comment about the throttle quadrant binding issue, but doubt mine is the same because it doesn’t happen on first start and I use mouse controls for engine start.

My reproduction steps:

  1. Start engines and observe all systems normal.
  2. Shut down the engines. Doing so manually or with the hot key shortcut doesn’t seem to matter.
  3. Restart the engines and observe the constantly flashing low voltage alert. Starting manually or using the hot key shortcut doesn’t matter.