A few days ago many airplanes are having weird issues in game so I decided to a fresh install of the game.
I uninstalled the game on Steam, I deleted the “Official” and the “Community” directory, I deleted %AppData%/Microsoft Flight Simulator, then I reinstalled the game and started it, selected a new directory for the Mandatory Update for the Installation Manager and started downloading.
Somehow it stuck at downloading the first package, and in the newly created “Official” directory created by the game a few files with its name ends with fspackage.part appeared and disappeared repeatedly, and the download progress never progresses.
I followed the instructions from:
- https://flightsimulator.zendesk.com/hc/en-us/articles/360015761760-How-to-improve-slow-download-speed
- https://flightsimulator.zendesk.com/hc/en-us/articles/360016844080-Basic-troubleshooting-How-to-troubleshoot-packages-installation-decompressing-issues
- https://flightsimulator.zendesk.com/hc/en-us/articles/4406746650770-How-to-troubleshoot-packages-installation-and-decompressing-issues-Stuck-on-big-files
- Automating Disk Cleanup tool - Windows Server | Microsoft Learn
I rebooted my computer many times and the issue persists.
I want to troubleshoot this issue and I desperately want to know where can I find the log file? or something similar like stdout? so I an read it and try to figure out why did the game decided to retry downloading a file infinite times without showing me a error message like “the file hash doesn’t match” or “TLS handshake failed: untrusted certificate” or anything that could be useful.