Deluxe/Aviator install not available

Bug Reporting Hub Install, Performance & Graphics
,
1

msfs-2024 initial release
ms-store

  1. Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

yes

  1. Description of the issue:

Deluxe/Aviator install not available. Found the library. Selected Basic → Aviator, Basic → Delux etc. but no install option can be found.

:white_check_mark: FREQUENCY OF ISSUE

How often does this occur for you? (Example: Just once, every time on sim load, intermittently)

Restarted and tried 3x

:white_check_mark: REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue.

  1. Go to Marketplace → Library
  2. Select a package that is owned
  3. Look for “install” option

:white_check_mark: YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

  1. What peripherals are you using, if relevant:
    Honeycomb Alpha & Bravo

  2. [PC Only] Are you using Developer Mode or have you made any changes to it?

No
3. [PC, MSFS 2020 Only] Are you using DX11 or DX12?

12
4. [PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

N/A
5. [PC Only] What other relevant PC specs can you share?
Can’t get back in to the sim to get a screen shot.
N/A

:white_check_mark: MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2 Likes
2

Hi @DragonRider58 ,
I believe this is one of the issues caused by the server problems today. I had a similar problem - closing & restarting the game caused the additional aircraft to appear in my Library (though I had to wait for 90 minutes in the “queue” before the game started, so be patient…).

If yo have not seen this update, take a look:

3

Got the same issue, Paid for Premium Deluxe, only got standard on PC, yet the whole package is available on XBox? And still seeing the stuck at 97% bug.
On the one time i did manage to get in. i seemed to have non of the new aircraft, place holders etc for the various aircraft from 2020 that are compatible, yet no way of downloading them from the MP. Whoever allowed this to launch, should hold their heads in shame!

4

In the UK and having another go this morning . now stuck at 98 % . Am I correct in thinking the game downloads 50 gb before game start and every time its played . In that case there is no hope unless you have superspeed fibre .

5

I have 1gb FTTP, checked download speeds and it’s around 920mbps. Also stuck still at 97%. What a croc of…

6

So its server related that we didnt have access to the premium package which i bought?

1 Like
7

I have some of the premium deluxe planes but not all. I bought the PD version but the problem persisted as of evening on 11/20/2024.

8

  • Microsoft Flight Simulator 2020 or 2024: 2024

  • Version Build Number: 1.1.7.0

  • Game Platform: MS Store

  1. Description of the issue: MSFS2020 deluxe aircraft are shown (some with a thumbnail some without) in the Library as Not installed

    immagine
    immagine1653×894 66.7 KB

    but actually they can be selected (with some UI difficulties) for a Free Flight
    immagine
    immagine1653×896 83.8 KB

  2. Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Just standard MSFS2020 Deluxe content

How often does this occur for you? Always

9

I have purchased the Aviator Edition, when I go to My Library, there are the packages to be installed, however, there is no INSTALL button anywhere.
I have a fresh install (Nothing in Community folder), closed and re-opened after a PC restart.

no_install_button
no_install_button1877×1059 78.7 KB

Installed on PC (Xbox Store version)

no_install_button_2
no_install_button_2459×382 15.7 KB

1 Like
10

Me too, Although I purchased it from the MS store. I have been wondering the same thing. This is all very confusing.

11

Hello everyone

I’m coming to you too, because I have the same problem as the 2 other people above me.

I bought the Deluxe version but it is not installed in the game.

Would you be able to explain this and what tasks I should perform?

Thank you for your replies

1 Like
12

Relauching the sim has helped most cases of this - can you confirm if you have re-launched a few times to see if they appear correctly?

13

The screenshot you posted does not indicate the status of the editions being streamed, installed, or activated. those upgrade packs from 2020 are set to not be streamed or installed for all players, because they are streamed by 2024 upgrade packs. so they act as ownership packs only. select “all” and you should see the same packages labeled “2024” are being streamed. also, you should check the aircraft list too. if 2024 upgrade packs and aircraft are missing after rechecking and restarting the sim, then there is something wrong in linking to your account from Microsoft side.

A
A1920×1013 133 KB

(Dont mind the red boxes, its another issue).

14

Also purchased Flight Simulator 2024 Aviator Edition but was only able to install the standard edition with no options to install the Aviator edition add-on.