EFB map and navigraph map can’t zoom range in/out when window undocked

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

2 tags are required - add them in the tag section next to the title above:

Feel free to delete this quote section after adding your appropriate tags.


ISSUE DESCRIPTION

Description of the issue:
When the EFB window is undocked to move it to another monitor you can no longer zoom in and out on the map range of the MSFS efb map or the embedded navigraph map inside the efb. The only want to zoom in/out on the map range is to leave the efb window on the main screen and not undock that window

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

2 Likes

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• The popped out window on another monitor just doesn’t work full stop. It’s like it takes a snapshot of the window at the moment you hit the pop out button and doesn’t receive any data after that.

If relevant, provide additional screenshots/video:

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Same here

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

1 Like

same here.

Also - none of the NavAids, specficically NDBS and VORS don;t seem to show up in the EFB.

1 Like

Same problem with FS2024, when you put the EFB in windowed mode, the map refresh is very slow (very hard to zoom or move the map) whether on the main monitor or the second monitor. No refresh problem when moving an element from the cockpit with the ALTGR key

2 Likes

Same here, as per OPs steps.

Same problem here, as per OPs steps

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• this issue arrive without the screen change : switching to window mode is enough to cause the issue
• config : Windows 11 24H2 / 2 screens / graphic cards : geforce RTX 2070 super

If relevant, provide additional screenshots/video:

With the latest patch the problem is resolved for me, I can finally follow my position in real time on a 2nd screen.

I confirm,
Same thing : it’s solved with the patch 1.2.7.0 :+1:

same zoom problem for me when I change the EFB dimension (small, medium, large) on Xbox sim update 1