Error code 0xc0000005 on startup

Hi I’ve never had issues with the msfs crashing but now it crashes everytime on start up. Opens the initial load screen then I get a pop up saying game has crashed with error code 0xc0000005.

Updated windows 11
Updated all other software
tried removing community folder

I’m running on a pc. Any ideas what else to check?


found this in event viewer

Faulting application name: FlightSimulator.exe, version:, time stamp: 0x00000000
Faulting module name: unknown, version:, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff7220acba0
Faulting process id: 0x0x3A98
Faulting application start time: 0x0x1DAC28828CB16E2
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.37.19.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: unknown
Report Id: d7f135f7-abbd-4ec0-b364-81adee145a41
Faulting package full name: Microsoft.FlightSimulator_1.37.19.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

Have you looked at the existing topics around that error ?. Hope you can find the solution in one of them:

In the User Support Hub :

In the Bug Reporting Hub :

Empty the community folder would be the first thing to try. Also disconnect all external peripherals except mouse, and keyboard during the tests.

Thanks all, tried everything and nothing worked other than a reinstall which has worked. Back flying now :slight_smile:


Thanks for the update.