External Lights 737 Don't Work (BBJ Varient)

ISSUE DESCRIPTION

Description of the issue:

External lights don’t work at all.

If applicable, which aircraft is experiencing this issue:

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

Nothing in community folder

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Everytime

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load into 737
  2. Change time to night
  3. Observe no external lights working

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

DX12
[PC Only] What GPU (Graphics Card) do you use?

3080ti

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1 Like

I found it only happens on the BBJ and not the passenger version.

2 Likes

you are right, it seems fine on the “passenger” varient.

1 Like

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

3 tags are required - add them in the tag section next to the title above:

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ISSUE DESCRIPTION

Description of the issue: external airplane lights do not come on when flipping the light switches (B737 MAX) peripherals: pc and keypad, maybe a mouse as well (usually not a mouse)

If applicable, which aircraft is experiencing this issue:
B737 MAX

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? I have no idea what this means….what is a community mod/add-on?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. free flight
  2. use any airport, try using flight deck lights switches to turn on anti-collision, nav lights, taxi lights, ldg lights
  3. switches can be used, but lights do not turn on

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: pc, keypad, old falcon 4 CH Flightstick

[PC Only] Are you using Developer Mode or have you made any changes to it? using pc, have not done anything with developer mode

[PC, MSFS 2020 Only] Are you using DX11 or DX12? have not changed from 2024 install, so whatever that is i am using

[PC Only] What GPU (Graphics Card) do you use? AMD 2560 x 1600 graphics

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring. unable

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it? OP’s steps?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it? OP’s steps?
yes

Provide extra information to complete the original description of the issue:
everytime

If relevant, provide additional screenshots/video:

2 tags are required - add them in the tag section next to the title above:

  • One for platform (ms-store, steam, xbox, or xcloud)
  • One for aircraft (start typing in your aircraft name in the tag section and pick correct option)

Feel free to delete this quote section after adding your appropriate tags.


ISSUE DESCRIPTION

Description of the issue: 737 Max BBJ Still no external Lights, Beacon, Nav, Strobe, Landing/taxi, Logo, Wing Lights, and Cabin Lights will just turn on when the engine is running.

If applicable, which aircraft is experiencing this issue:
737 BBJ Max

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes, Been this issue when MSFS2024 Realese

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Free Flight
  2. Cold n Dark
  3. Free Flight starting on Runway

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC Only] What GPU (Graphics Card) do you use?
3080 ti

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Still No external Lights for the BBJ Max

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

New Update But still no lights

2 updates still no external lights for the BBJ

ISSUE DESCRIPTION

Description of the issue:

There are no exterior lights on the BBJ variant of the 737-Max

If applicable, which aircraft is experiencing this issue:

737-Max BBJ

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Everytime

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1**. Load into the sim at any airport with the 737-Max BBJ**
2.
3.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Likely/possibly related: