Impossible to create Direct X12 device. Have been playing MSFS2020 with no problem.
Are you running the latest drivers?
Yes AMD is updated to latest version. I am concerned about my RX580 maybe that is not adequate for MSFS2424… any thoughts on that?
Directly from the MSFS 2024 Help Desk
DX12 error message when using Radeon RX580 or lower tier GPU
- Unfortunately, this GPU, or any GPU below this in performance, is not powerful enough to run the sim. The only way to resolve the issue is to upgrade your GPU.
When I checked requirements before purchasing MSFS2024 is showed my GPU within range, also said IF I had been using MSFS2020 it should not be an issue. Don’t understand now when you say my GPU is undersized. Please help me understand , I would like to use MSFS2024 but If I cant I assume I can get a refund then press on with MSFS2020… thank You…
Unfortunately, that is directly from Microsoft. Your GPU is not supported. I cannot explain it any simpler than that. Follow down the page a little and read.