Fenix EFB "Unable to Connect"

Using 1.6.34.0

Fenix EFB says “UNABLE TO CONNECT” I have check in the firewall and entries look ok to me.

I have reinstalled Fenix yesterday and today. It worked 2 weeks ago, but EFB is now dead.

What do I try?

Launch MSFFS as administrator.

From where? It has dissappeared I think

The Store expects me to buy MSFS2024. So did the MS team correctly fix my account?

Open Xbox app. Right-click MSFS 2024 > Manage > Create desktop shortcut.
Go to desktop - right-click MSFS shortcut > run as administrator.

MSFS is not in the XBox App.

It implies I don’t own it.

Why didn’t you mention that you uninstalled MSFS? Missing or outdated information just wastes our time.

Fenix won’t work without MSFS installed. If MSFS doesn’t appear in the Xbox or Microsoft Store app and it seems like you don’t own it on your Microsoft account, you’ll need to contact Microsoft Support to sort that out.

To clear up the confusion, after trying several firewall settings and instals for Fenix I decided to reinstall the sim, then install Fenix.

After uninstalling the sim it disssappeared from my store; I then contacted support:

Support chat for sim Store loss

Finally bought a new copy of MSFS2024.

But the Fenix EFB still fails to connect, with MSFS run as admin from a shortcut.

In the firewall the Inbound rules are identical for Fenix.exe and FenixSim.exe and flightsimulator2024.exe