ISSUE DESCRIPTION
Description of the issue:
• Unable to adjust Seat mass on Mass and balance page in the EFB.
• Seat icons are missing from the EFB.
EFB displays the notification “No visual representation available”
Unable to adjust the Quick fill slider or type in the weight percentage on the Seats page. Unable to add/remove/edit any passenger weight in Flight Design CTSL aircraft.
Adding cargo and fuel weight in the EFB works correctly. If cargo is added the aircraft will fall onto its tail because there is no weight in any seats.
Aircraft:
Flight Design CTSL
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- Fly the Flight Design CTSL
- Open the EFB
- Try and adjust the Seats mass.
- Observe the setting is greyed out. Observe the text No visual representation available.
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it? No.
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use?
[PC Only] What other relevant PC specs can you share?
