Flight not loading - MSFS2020, MS Store

Hi fellas.
I have been experiencing an annoying situation these past few days (before, no problem).

Approximately 80% of the time, when I launch a flight, the blue loading bar will gradually go all the way to the right, and the flight will never launch, and the only way for me is to kill the sim via the Task Manager. See below example.

What can I do ?

This is what I have observed so far:

  • my internet connection is a 1000Mbps fiber connection, and Speedtest shows it does deliver that. So my internet connection isn’t an issue.
  • this issue occurs regardless of the plane I want to fly, location, weather or time of the day.
  • I know that somehow it has to do with Online functionalities because when I turn off Online Functionality in the Data settings, this issue doesn’t occur and the flight loads normally (but of course, this isn’t an option since I want to fly with photogrametry and photorealistic sceneries).
  • I tried loading the flight with Online Functionality turned off, and then turning them back on once the flight has loaded, but this doesn’t work: Applying the new settings results in the sim to go into the same never ending loading state.
  • changing to other servers doesn’t fix the problem.
  • emptying my Community folder doesn’t fix the problem.
  • I am not using any Map enhancement tool.

I don’t know what else to do.

Hi @CountedFan57061 ,

Thank you for this report. We’ve moved your topic into the User Support Hub.

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Did you try with any VPN? Looks like servers issue. I am not able to fly since 19.04.2025 without VPN

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Hello,

I have been experiencing the same thing since over a month now. I really never tried the VPN but I did a lot of troubleshooting. As you mentioned, empyting the community folder won’t work. I doubted on some addons but then they were not the actual fault. I’ll try to list down some solutions that worked for me “temporarily”.

  1. Sign out from Microsoft account and Xbox and sign in again
  2. On Xbox app go to support and reset the services
  3. Load a ‘mid to heavy aircraft(not A319)’ like minimum A320 size and then change to the aircraft you really want by developer mode. I have noticed that GA aircraft and small aircraft won’t load at regions like US and Europe. But this trick worked for me at least.

Troubleshoots I tried that didn’t work:

  1. Rebooted the PC
  2. Reinstalled and downloaded all the 100+ GB
  3. Emptied the community folder
  4. Updated Nvidia Driver
  5. Disabled Windows Firewall
  6. Changed some internal graphic settings like lowering TLOD and OLOD

I am still looking for actual solution but not been able to find it.
As all this started after I downloaded all the World Updates and started doing Bush Trips.

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I have deleted my earlier response as it wasn’t correct.

Thank you for the suggestion.
I have done a little bit of testing and I “think” it works. As in I launched the sim I believe it’s 4 times, with my Getflix VPN, and it launched all 4 times. I will continue using my VPN and report in a few days with my final conclusions.

Out of curiosity, do you understand “why” a VPN would help ?

@ElHispano1705 , thanks for the detailed response. Would you like to give the VPN a try and let me know what you think ? As it seems we’re hit with the same problem.

On my side the VPN helps from time to time as there are some experiments in my region to regulate Internet. Why does it work for others I have no idea. May be your provider limits game traffic, or there is something with Microsoft servers.

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Ok guys so quick update: I’ve now been launching the sim 20 times or so, and the VPN solution hasn’t failed me once. So I presume this is my solution. One thing I noticed is that my ping - obviously - increased substantially, from 40ms to 250ms. But this doesn’t seem to have any incidence on what I’m doing with the sim, although the loading times are longer.

Thanks again for the suggestion.

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Yes using VPN works well, but if it disconnects during the flight, you are switched to offline data and if you try to switch it on again, it gets stuck. For starters VPN is working.

Have been experiencing the same issue. I have contacted Microsoft support also and they don’t seem to help in this. This is DEFINITELY a problem with Microsoft servers.