FlightSimulator.exe has stopped working - the simulator won't start

I have MSFS 2020 on a Windows 10 22H2 system. Since yesterday, when I try to start the simulator, the message “FlightSimulator.exe has stopped working” appears and the process is interrupted. If I try again, it gives me the option to try “Safe Mode,” but then the same message appears and the simulator doesn’t load.

I’ve searched the main forums, received, read, and tried many suggestions, but the problem persists.

However, I’ve found a way to get the simulator working, although it’s very strange:

  1. I disable the internet and take the computer offline.

  2. I start FS2020 in normal mode. It warns me that I’m offline, but the simulator works. I do a complete flight with the C172 G1000 and an add-on livery. Everything is working fine, and all my peripherals and add-ons are functioning, although the scenery looks flatter and more monotonous.

  3. I enable the internet. The computer is back online.

  4. I start FS2020. The simulator works perfectly. I exit FS2020.

  5. I restart the computer.

  6. I try to start FS2020. At the same loading point, the message “FlightSimulator.exe has stopped working” reappears. It’s impossible to get it working again.

In other words, the simulator works: the drivers, add-ons, and files are all fine. But something is preventing it from starting normally (and the same thing happens with FS2024).

I would appreciate any suggestions or help. Thanks a lot in advance,

Felix FdC (Oviedo, Spain)

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I am in MS-Store

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Thanks again, I’ll try to follow your advice and I will tell you the results. I can tell you that I have indeed the Insider Hub installed. Do you think this solution could work for MSFS 2020 too? Thanks again

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You copied my post word for word and pasted it into this thread as if you had written and come up with it yourself.
That’s not okay.

Source https://forums.flightsimulator.com/t/problem-to-start-mfs24/729885/26?u=tenpatrol

If you’re going to use someone else’s content, at least give credit instead of presenting it as your own work.

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You has not helped me before any man was helping me not you.

I get your point, to a point. But really once you put something on the Internet it’s a free for all. Anytime you search the Internet on any subject, to help anyone, you’re essentially copying someone else’s idea unless you came up with it 100 percent on your own. And that almost never happens

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Hi again, @Petterwsto . I have followed your instructions, but I don’t know if I have accomplished the last part. I have left PC Gaming, I have restarted my PC, and now I have nothing in my XBox Insider Previews:

How exactly could I know wether the “Gaming Services” are installed? I have tried to start both FS 2020 and FS 2024, but the problem persists. Maybe I must do something else. Thanks again

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Via Windows settings > apps > installed apps.

Make sure the Xbox app is not running in the background. If it is, close it completely.
Also, check if the Xbox app process is running in the background - open Task Manager and look for any “Xbox” or related processes. If you find any, kill them manually.

Once you’re sure it’s not running, uninstall Gaming Services.
After that, launch the Xbox app again and wait for Gaming Services to reinstall automatically.

Once that’s done, try launching MSFS 2020.

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Thank you very much for your kind support, @TenPatrol . Following your instructions, I have uninstalled Gaming Services, restarted my PC, opened XBox, and I can see that Gaming Services have been just installed again. I have started FS 2020 and ¡¡¡IT WORKS!!!, both in safe and in normal mode. :partying_face: :partying_face: :clap: :clap: :smiling_face_with_three_hearts: :smiling_face_with_three_hearts: :+1: :+1: Thank you a lot. Now I am going to try with FS 2024

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Thanks a lot for your kind words - I really appreciate it.
I’m glad everything is working now and you can get back to flying.
And if you ever run into any issues with MSFS again, feel free to send me a private message anytime - I’ll gladly take the time to help you out.

Have a great day and fly safe!

EDIT

@Kusiak62 If you can, please mark the post that helped you as the solution - it will make it much easier for others with the same issue to find the fix quickly in the future.

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Done, thanks again

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