Floating Cliffs of Dover - major scenery bug

Floating Cliffs of Dover

Visible just west of POI’s Dover Castle and Cliffs of Dover, Kent UK.

FREQUENCY OF ISSUE

Happens every visit.

REPRODUCTION STEPS

Fly there.

YOUR SETTINGS

Xbox X, vanilla, HOTAS One

MEDIA

2 Likes

Confirmed on PC (MS Store) version.

1 Like

ISSUE DESCRIPTION

Description of the issue:

Wrong terrain/elevation

ICAO, coordinates, or specific location: Cliffs of Dover

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? no

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Cliffs of Dover photo mission

MEDIA

Please add a screenshot or video of the issue occurring.

1 Like

Anyone know if this is fixed in Patch 3? I didn’t see it in the notes and it was still like it last night for me (before the patch released).

It is not. The floating cliffs remain.
Leeds Castle Kent is no longer pink, so there’s progress… :smile:

It’s doesn’t prevent the World Photographer star being snapped, so I can understand why it’s a lower priority.

1 Like

That’s a shame! Thanks for checking!

1 Like

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

2 tags are required - add them in the tag section next to the title above:

Feel free to delete this quote section after adding your appropriate tags.


ISSUE DESCRIPTION

Description of the issue:
Visual bug south-west of Dover: a part of the coastal cliffs hang in the air (see screenshots).

ICAO, coordinates, or specific location:
EGMD 54°/16nm
51.09834611240803, 1.2207836364802336

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes, yes.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Take off from EGMD.
2. Fly heading 54° for a couple of minutes.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
Irrelevant

[PC Only] Are you using Developer Mode or have you made any changes to it?
No, I don’t/didn’t.

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
GTX 1070Ti

[PC Only] What other relevant PC specs can you share?
i7-7700K, 32Mb RAM, SSD Samsung 970Pro 1TB

MEDIA

Please add a screenshot or video of the issue occurring.



[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

I had the same issue early on. Once I was able to access My Library, I disabled ALL of the scenery from both MSFS2020 UK Updates that had previously been claimed in the store. As far as I can tell, they’re not needed, and disabling them fixed the issue with the Cliffs of Dover. Once that was fixed, I disabled all of the 2020 World Updates.

Do you have the same issue if you follow the OP’s steps to reproduce it?
Yes

Provide extra information to complete the original description of the issue:
It is very, very broken

If relevant, provide additional screenshots/video:
No need my screen looks like everybody else’s.

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

2 tags are required - add them in the tag section next to the title above:

Feel free to delete this quote section after adding your appropriate tags.

:white_check_mark: SIM INFORMATION

This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.

  • Microsoft Flight Simulator 2020 or 2024:
    Microsoft Flight Simulator 2024

  • Version Build Number (Where do I locate that?):
    1.1.7.0

  • Game Platform (Exampe: Steam, Xbox, MS Store):
    MS Store

:white_check_mark: ISSUE DESCRIPTION

  1. Description of the issue:
    Floating cliff model

  2. ICAO, coordinates (DevMode > Debug > Display position), or specific location:
    In England, South Coast between Folkestone and Dover

  3. Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

No add-ons installed yet

:white_check_mark: FREQUENCY OF ISSUE

How often does this occur for you? (Example: Just once, every time on sim load, intermittently)
Every time

:white_check_mark: REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue.

1.Take off from EGLE Pent Farm Airstrip
2.Head South to the coast
3.Follow the coastline Eastwards

:white_check_mark: YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

  1. What peripherals are you using, if relevant:
    Not relevant

  2. [PC Only] Are you using Developer Mode or have you made any changes to it?

  3. No

  1. [PC, MSFS 2020 Only] Are you using DX11 or DX12?

DX12
6. [PC Only] What GPU (Graphics Card) do you use?
RTX4090

  1. [PC Only] What other relevant PC specs can you share?
    Not relevant

:white_check_mark: MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

3 Likes

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes. I originally flew west southwest from Dover along the coast, and the cliffs appear as a shell floating well above fully developed landscape complete with traffic. There is also traffic on top of the floating shell, and I am able to fly under it. Repeats every time.

Provide extra information to complete the original description of the issue:
• I too have no add-ons at all, but it certainly looks like conflicting scenery hovering there.

Windows 11 Home, i5-13600KF, RTX 4060 Ti with 16Gb Vram, 32Gb Ram

If relevant, provide additional screenshots/video:
• OP’s photo is perfect.

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes
Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Cliff of Dover elavation mistake


MSFS2024 PC I9, graphic card NVidia 4090. No addon installed.
Always present, problem not changed by later addition of Orbx Engrand South.

1 Like

I have FS2024 with SimUpdate 1 Beta and for me the cliff isn’t floating in mid-air like in the pictures posted here previously, but its lower edge is now sitting on the water. Which means that the asset is still like 10 or 20 meterss too high compared to where it probably should be.
Maybe someone attempted to fix it but didn’t fix it properly?

1 Like