ISSUE DESCRIPTION
Description of the issue: I consistently get a quasi-crash when all of a sudden the game essentially freezes with stuttering so slow that you can’t do anything (think one frame movement per second) and that results in having to manually close the game (via the task manager). These stutters generally only happen when 1) I’m in the menu or opening a menu, 2) I open new render windows (for a triple monitor setup) or move from windowed mode to full screen mode (or vice versa), or 3) close the MSFS window to open another program window in Windows (such as an add-on). I don’t recall it ever happening in normal flight; seems to be triggered by changing/opening windows. I have a 5090 but this problem also happened when I had a 4090.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Intermittently and frequently
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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open MSFS 2024 (add-ons load automatically, including FSUIPC7)
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open free flight mode, side monitors then render (for triple monitor setup)
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do prep things in cockpit, try to use add-ins such as Neofly or BeyondATC, adjust settings in menu
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crash/stutter doesn’t always occur right away, seems to be random trigger
[PC ONLY] FAULT BUCKET ID 2242490558558734634 type 5
If you experienced a crash on PC, sharing your Fault Bucket ID would be extremely helpful. You can learn how to find that ID here: How to find your Fault Bucket ID after a crash [PC]
2242490558558734634
type 5
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant: Moza yoke, Virtual Fly TQ6 throttle, Thrustmaster TPM rudder pedals, triple 4K monitors, Flightsimbuilder G1000 dual monitors
[PC Only] Are you using Developer Mode or have you made any changes to it? No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use? 5090
[PC Only] What other relevant PC specs can you share? 64GB Ram, 9800X3D, 2 GB SSD, triple 4K LG B5 monitors
MEDIA
Please add a screenshot or video of the issue occurring.