Frequent total freezing

Bug Reporting Hub Crashes (CTDs)
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1

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NO

Brief description of the issue:
Since some weeks I’m getting frequent freezings. At some random point of the flight, (let’s say it happens in one flight in every three flights) the pc freezes and there is no way to defreeze it…I have just to switch it off. Hope you can help me to solve this awful problem! Best wishes.

Provide Screenshot(s)/video(s) of the issue encountered:

Detail steps to reproduce the issue encountered:

PC specs for those who want to assist (if not entered in your profile)

Build Version # when you first started experiencing this issue:

Are you on the Steam or Microsoft Store version?

Did you submit this to Zendesk? If so, what is your ticket #?
YES

2

Sounds hardware related. Check temperatures and fault test your memory and gpu.

1 Like
3

try run MSFS with open PC case :wink:

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4

I experience the same thing. If I leave FS ON Long enough it will freeze. Only happens in FS. I recently upgraded to 32 GB of ram and now it takes longer before it freezes.

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which can points to same we already mention: overheat ( because MSFS let run your pc more or less allways in full load ) or may be something like of your usb device goes to sleep mode.

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You haven’t disabled your virtual memory by any chance? bad idea if you have.

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How to check that?

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Unlike older Windows systems and regardless of how much ram you have it is best to let Windows handle the paging file.

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OK, I’ll do it immediately and I’ll run a stress test with OCCT

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MSFS doesn’t seem to like ram any faster than 3600MHz

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I’ve set auto paging.
I’ve run a stress test with OCCT but it freezes just after a very one second!
How can I understand what is failing?

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Try Memtest 86

13

what you tested in OCCT ? you can test components separat…

We spoke while ago together :slight_smile:

I thought you have xmp mode disabled :-/

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XMP mode is disable.
I had issue with CTDs but the latest updates of the sim seem to have solved that.
Now this annoying freezing.
So far, OCCT detects errors with my CPU if I run a small test, and freezes immediately if I run a large test or a test of the linpack (what the hell is this?).
No problem when testing RAM and GPU.
Who to solve?

15

then we are possible back by overheat issue, but on CPU side. But its hard to say…
( I have my own opinion about how usefull tools like OCCT are. )

Did you tried the test with open PC case ? :wink:

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Yes, I’m running the test with PC case open. Every test was ok regarding RAM and GPU…CPU test and voltage tests continue to freeze and I have to switch the PC off and then switch it on again.

17

hmm… in case we trust OCCT then may be a BIOS setting ( some CPU overclocking , e.g. sync all cores ? ) , or some cooling issue ( e.g. contact cooler to CPU ) , or also the power supply.

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I really would not know where to start :sweat:

19

it’s similar to the RAM :slight_smile:

Checking BIOS related CPU settings. Where you are not sure, set AUTO or make a screenshot ( may be photo ) and post it. ( but don’t forget different timezones, becomes slowly late here ). ( you can also send PN in case you think is to much )

You can also do a simple check of cooler “by hand”… some what dirty, loose, etc. ( of course you can not find bad cooler-cpu connection in this way ).

Power-Supply… I’am not sure… can be faulty, but … not sure whether this is the issue in your case.

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Start by reseating your cpu cooling with new thermal paste and clean out fans and heatsinks of any accumulated fluff or dust