Brief description of the issue:
I am having an issue where the game will load halfway and then close completely and not provide any log. I just bought the game, it is fresh out of the start and installs. I haven’t even reached the main menu. I have tried looking on google, this forum, and asking for assistance on the discord server. To no avail. All anti-viruses are off, and the process is set to high priority, I have also tried admin mode.
Provide Screenshot(s)/video(s) of the issue encountered:
I have almost the same problem.
Fresh windows install with all upgrades from windows updates. Fresh install of MSFS2020. I can play the game after installation, but if i restart my PC then i have a CTD right after a fullscreen black window appear. I dont get to the logo screens.
I have a ticket at support which issued som points for me to work with. All have proven unsuccesfull.
Exactly the same CTD, cannot start the game since 1.18.14.0.
The game looks for updates, then loading bar appears and quickly goes to 50%, jumps a few pixels, quick black screen then comes back to the loading screen and silent CTD.
Event viewer says:
VCRUNTIME140.dll, version: 14.29.30035.0, time stamp: 0x608dc4a3
Exception code: 0xc0000005
Fault offset: 0x00000000000013fd
Looks like a nullptr + offset access.
Come on Asobo… either you add unit tests, give us a build with the asserts enabled, or add some try/catch to at least report which loading step fails…
I wish I was available for hire before 2023
I also have this crash, right after the checking for updates screen at the half-way mark.
Apparently it is able to boot to the main menu when the internet is disconnected.
Is anybody experiencing this weird behavior associated with the connection status?
Ah you also tried disconnecting during load, nice !
I have a slow bandwidth (about 10MB/s or 1Mbyte/s) so if you also have a slow bandwidth it might be the issue. Their net stack was already aweful when flying, causing CPU bottleneck because it runs in the main thread.
@MTpiperpilot
Tried and doesn’t work for me. I tried debugging and there is an access violation exception happening each frame on startup --’ I have the Store version and thus can’t copy/open the .exe for reversing.
It seems the crash happens with a memcpy from invalid source in a job thread. Source address exactly matches the start of unallocated mem less than a page after the destination address. To me this looks like a bad iterator (end iterator)… and it means Asobo’s devs have some work to do, not us.
