This problem has been going on for almost a year. The bug is in the Microsoft download software. All the tips to get a solution in your system are nonsense. And Microsoft is unable or unwilling to solve the problem. I’ve been downloading for 3 days now and 12GB are still missing. Sometimes it runs, but repeatedly a file gets stuck, downloads almost all of it, and then starts over at 0% before saving. It works best at night (Thai time). Hopefully I’ll finish next night. I think if they can not do better, they should allow the download via FTP, so you could download the files, for example, with FileZilla. We paid for it.
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