Game crash just after marketplace purchase

ISSUE DESCRIPTION

Description of the issue:
The game crashed to desktop just after purchasing the Carenado 182Q.
Plane was added to my library however, game rebooted and runs fine with new plane available.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
No

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Just once

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Purchase the 182Q (if you want it)
  2. Once payment process and item is added to library…
  3. Game crashes immediately with no error message

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
N/A

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
2024

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
4070 Ti Super

[PC Only] What other relevant PC specs can you share?
N/A

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

I have had this exact same issue too, recently, for the second day in a row. Just purchased an FS2020 scenery ’ Chicago real trees’, when it crashed.

I wonder if some market place addons [that were originally intended for FS2020], are crashing in FS2024 ?

What peripherals are you using, if relevant:
N/A

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
2024

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
MSI 4090 with Intel i9-13900K

[PC Only] What other relevant PC specs can you share?
128 GB memory