Garmin Black Screen on all G1000-Aircraft

[batmanuffm]

Thank you using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

no

Brief description of the issue:

All Garmins stopped working after the last Update. Community Folder is emptied, Cache is cleanded. The Bug persists. Playing only on PC.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

No Steps involved. On every flight with every aircraft (including 3rd Party) all Garmin Screens stay black.

PC specs and/or peripheral set up if relevant:

Honeycomb Peripherals.

Build Version # when you first started experiencing this issue:

Since the newest Update (World Update Spain)

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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

[MichaMMA]

magneto switch is on both ?

EDIT: ah, and here an example topic about

Instruments screens are black

If you have Honeycomb Bravo and start the engine on with the “key”, you must turn it back to “both” position after the start. If you don’t, the starter is on and empties your battery. It happened to me too “facepalm”

[batmanuffm]

Hi Micha,

thanks for your fast reply Micha.

Hm, yes, the magneto switch on my Honeycomb is set to “Both”.
So, this is not the cause unfortunately.

[batmanuffm]

Garmins are also black when hotstarting from a runway.

[MichaMMA]

can you do a short try without the Honeycomb connected ?

I have other think in mind about, but… have’nt find the topic yet..

EDIT: and I forgot to ask… its the vaniall g1000, not the nxi ?

[batmanuffm]

Hi Micha,

i just hotstarted the Diamond on a Runway without the Honeycom Peripherals connected. Unfortunately no change, Garmins are black. So i think this error may not be related to the HC flight controls.

Edit: The G1000 NXI is not installed. I tried it with and without the mod, no change unfortunately.

[CasualClick]

Are you using G1000 NXi from the Marketplace?

[MichaMMA]

then a user reported something like invalid files:

All cockpit screen blank?

Found the solution had to delete all files that begin in base and re download them

[batmanuffm]

If installed i use the NXI from the marketplace, yes.

[CasualClick]

Sorry I’m not clear on that answer. You are using it?

[batmanuffm]

I am sorry, not a native english speaker. I am not using the NXI Mod curently. But i have been before. As the error occured i deleted the Mod via the Content Manager.

[batmanuffm]

Hey Micha, what does it mean: delete everything that begins „in base“?

[MichaMMA]

good question ..

I assume all folders starting with “base*” … I’am not sure about these solution. More generall it sounds for me like that “some files gone corrupt”.

But… I think about whether a re-check/validation of this is possible.

[batmanuffm]

Thanks for your help nonetheless.

I am also using the XCloud Version if that matters.
But i did not install anything on it beside the World Update for Spain.

I just tried it on various aircraft now without the Honeycombs connected. Unfortunately on every single plan the Cockpit stays black. On hotstarts it is possible to fly, but no Garmin anymore.

[MichaMMA]

hmmm.. hope there is not a strange side effect from the former installed NXI..

Can you check the LocalCache Folder ?

I own the Steam version, so not exactly sure about the path, but should located somewhere here:
C:\Users\yourusernameAppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache
then futuremore to: Packages\Official\OneStore

Are there folders like “*-g1000” in there ?.. can you try to remove these ( or if unsure just backup ) ?

EDIT: ha, now I also found the topic where the user reported that possible fix

Garmin G1000 black screens on C172 & DA62

Solved: Looking at MSFS folders I found in C:\Users\xxxxx\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Official\OneStore the two folders: workingtitle-g1000 and workingtitle-gx both folders dated 10 of March I can’t be sure I put them there by mistake but it seems strange to me; I have a link on the desktop pointing to the Community and I always open this to add the Mods. However, with these two folders removed, the G1000 has reappeared.

[batmanuffm]

Hi Micha,

thanks again for your very kind effort.

I already checked for that possible solution. I am using the Microsoft Store Version. The folder does not contain the mentioned folders. There is only one .png file named „MFD_Startup_G1000.png“ but i assume that this file is completely irrevelevant for the bug.

I think i am totally stuck now. Maybe i have to do a complete re-install? There goes a whole day

[MichaMMA]

hmmm.. these file is somewhere in here “Asobo-vcockpits-instruments-navsystems\html_ui\Pages\VCockpit\Instruments\NavSystems\Shared\Images\Logo” ?

Some folder above are the default instruments, may be you can check for strange change-file-dates.

[TheSevenflyer]

This may also be the result of an addon conflict.
Try the sim with your community folder empty and see if that helps.

I would not do a reinstall, if it is an issue with your setup, it may not cure it, and it can cause a lot more problems.

[batmanuffm]

Today i installed the Kodiak. Maybe it introduced some kind of bug?

[MichaMMA]

hmmm.. I assume not.. but in combination with the NXi… who knows.

I assume we simple have to remove the correct files .. may be we searching in wrong place and have to look more into the “Roaming” folder ( but currently not sure whether this exist in case of MS-Store version ).

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@TheSevenflyer he mentioned already empty community folder.. we think currently about whether a former installation of e.g. the g1000nxi may be change some important files, or create one which must manually removed.