GNS530/430 page group change (outer knob) becomes INOP

ISSUE DESCRIPTION

It is possible to break the page group change function by leaving the WPT group while on the frequencies sub page. The outer knob can return to the WPT/frequencies page but the inner knob snaps back to the NAV page group. It is impossible to go to any other page group or sub pages outside of the NAV group at that point. Note that this was encountered in the A2A Aerostar on both the GNS530 and GNS430 units (no tag for the Aerostar exists) but the GNS units are the default 2024 units. This happened both before and after Navigraph navdata updates were installed and my MSFS2024 installation is fresh as of a few days ago with the only only add used being the Aerostar.

FREQUENCY OF ISSUE

It is an induced and 100% repeatable bug

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Use the otter knob to switch to the WPT page group (one click to the right)

  2. Optional(?) select an airport on the first WPT page using the cursor function to dial in a new airport.

  3. Scroll to the frequencies page using the inner knob (side note, this just says ‘frequencies unavailable’)

  4. Once on the frequencies page, use the outer knob to switch back to the NAV page group. This will cause the issue. Note that the WPT idea will change to an erroneous ID like S008 and appear at the bottom of the GNS display as well.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

nothing relevant to this issue as it can be induced by hardware controls or mouse

MEDIA

Please add a screenshot or video of the issue occurring.

I just experienced this same issue in the basic 172 on Xbox X, SU 4 1.16.19.0