Ground Services in Career Missions Do Not Know Where The Baggage Is

ISSUE DESCRIPTION

Description of the issue:

When requesting the baggage and the catering truck in a career mission, the ATC reports they don’t know where they are or that they are unable to send them.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Intermittently - though I hear similar issues with the AI aircraft ATC communications as well.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load 737 passenger transport mission in career mode.

  2. Request the baggage and request the catering truck

  3. ATC may respond that they don’t know where the baggage or catering truck are.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?
7800x3d

MEDIA

It did not prevent me from leaving the gate so I went back through the communication log after departure for the screenshots. If it fails the mission on the tail end I will update the post.

This happened to me in the default 787-10 in free flight, at the gate at KJFK. No baggage, no passengers, no ground power, no pushback…