Hi there…
A few days ago I had an issue with my Quest 3. Before I used my headset I was prompted by the Quest app on the PC to perform an update, which I did. When I used the headset I was presented with the following message:
"HEADSET TRACKING LOST
Your room boundary and most apps won't work because your
headset can't detect your movement right now.
If you're on an airplane, turn on Travel Mode and
remember to stay seated.
CONTINUE WITHOUT TRACKING
TURN ON TRAVEL MODE"
Nothing worked, not even the controllers, so I couldn’t select one of the options. The headset was connected to the PC with a PC-LINK cable.
After some research I learned that several users returned their headset and received a new one and that a restore to the factory settings did work for a while or not at all.
I was ready to return mine as well (still have warranty and insurance) but never tried to restore the factory settings. As I realized that the employee in the store would try that anyway, I gave it a go.
I restored the factory settings and after that it worked like a charm.
My question is: Should I worry? Was this just a hickup or a prelude to a permanent problem with the Quest 3?
If someone had a similar event, please let me know what to do: return it or assume it was a one-time thing only?
Peace, love and Rock 'n Roll,
Servaas.