Heart Aerospace ES-30 Batteries and Range

ISSUE DESCRIPTION

Description of the issue:

  • Electrically the HV and LV system are connected. The engine’s drain both systems. The LV system should only be charged by the two turbo props, but not used for driving the electrical engines. If the HV System goes black, so does the LV system.
  • If the electrical motors loose power, due to batteries being almost empty, it seams like the two turboprops loose power too. Changes on the lever of those two engines don’t really influence the airspeed. At one point the plane simply goes dark. But this is only an impression, since the plane lacks instruments, for the engines and batteries (already reported).
  • I managed about 300NM before the plane went dark. 444NM should be possible according to the manufacturer.
    It did not matter, if the plane was fully fueled or only halve fueled at start.
  • Once I go completely dark while flying, I am able to switch on external power supply. Nice feature, but not realistic while in the air.
  • Drag of the landing gear is unrealistic. Hard to climb or even accelerate while extended. Completely different once retracted.
  • It is possible to add fuel during the flight, but apparently this does not go for battery charge.

If applicable, which aircraft is experiencing this issue:

  • Heart Aerospace ES-30 Hybrid Aircraft

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
-Yes

# FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

  • Every time i fly this plane

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Flight ZRH (Dep: ZUEG2) ==> HAM (ARR: NOLG2D APP: ILS15 via DH457), exactly 444NM as specified by manufacturer.
  2. Climb to FL220, cruise speed as specific 300kts TAS
  3. Clear sky
  4. After 215NM (53min since start) the engines first loose power. The power loss might be realistic, speed drops to about 153kts, also fine, but I did not expect it that early.
    ( I tried once FL170 and 180kts, did not really change the range, although it should)
  5. 31min later after 1h 22min of flight the airplane goes dark. Although I had enough fuel and the two turbo props are running. It does not matter if I fly with 50% or 100% fuel at start.
    Only Influence is if the two switches external power for LV and HV system are switched on during the flight. This extends the range slightly.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

  • Not relevant

[PC Only] Are you using Developer Mode or have you made any changes to it?

  • No

[PC Only] What GPU (Graphics Card) do you use?
RTX 4090

[PC Only] What other relevant PC specs can you share?

  • Not relevant

MEDIA

Before start:

Loss of power:

Going dark:

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

1 Like

ISSUE DESCRIPTION

Description of the issue:
on some freelance missions flying without auto pilot get constant warnings of engine malfunction - when maintained shows engine is fine with no problems
also when click skip to decent engine and screens are turned off

If applicable, which aircraft is experiencing this issue:
Heart Aerospace ES-30

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? intermittent

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.freelance mission
2. no auto pilot
3. skip to decent

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
xbox controller

[PC Only] Are you using Developer Mode or have you made any changes to it?
no

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

dx12
[PC Only] What GPU (Graphics Card) do you use?

4090ti
[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

I have to tell you the most ridiculous is even I set engine 1&4 to 100% and 2&3 to idle, that “LOW VOLTAGE BAT CAPACITY” still drops to 0 and turn dark. :upside_down_face: :upside_down_face:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes. Every flight for the ES30. I want to really like this aircraft, but it just doesn’t work.

Provide extra information to complete the original description of the issue:
• Battery Setup appears to be incorrect, with nothing working to maintain charge on any batteries. I’d expect the Turboprops to at least charge the Low Voltage batteries. Further, when the batteries die, I also lose hydraulics and thus control of the aircraft. The aircraft is currently unflyable outside of extremely short range flights.

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:
• Same issue as OP turboprop don’t seem to be electrically connected to even the LV system let alone the HV system. I would expect the turboprops to only be useful to provide angry pixies to the HV system and a little bit of thrust from the prop relatively.

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Same issue, Low voltage Battery capacity and High Voltage Battery Capacity drains real fast, and can’t be added with keys as fuel.

Also now affects PC-12, same issue.

Provide extra information to complete the original description of the issue:
• Any mission, use sim-rate on this plane, battery depletes half way or earlier, or I guess the above person didn’t use sim-rate?

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:
• I have the same problem. And everyone I know has the same problem with this plane. You can’t complete a flight. I’ve crashed so many times and it’s cost me millions to repair the plane. Who will give me my money back? It took me hours to earn that.

Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged.

Omg, and i spend my credits on this airplane…
Its still with this bug.
To be honest i lost the faith that they will fix this game soon, the list of bugs on the airplanes is huge.

I don’t know why in game is show a over range, but according heartaerospace datasheet

Full Electrict is 200km so +/- 107 nm
Hybrid mode is 400km so +/- 215 nm