Helicopters are bouncing and jumping around causing instant crashes

Bug Reporting Hub Aircraft & Systems
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ISSUE DESCRIPTION

Description of the issue:
All Helicopters are bouncing around in the pre-flight hanger and also in the flight before take off. When you try to load a flight up the helicopters will instantly jump up and crash causing rep loss and forcing a restart that does not fix anything. This is happening in both career and freeflight. Making the game impossible to play with helicopters.

If applicable, which aircraft is experiencing this issue:
All Helicopters

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
No mods

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start game with any helicopter

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

X-56 HOTAS

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

DX12

[PC Only] What GPU (Graphics Card) do you use?

4070 TI Super

[PC Only] What other relevant PC specs can you share?

Intel i9 10900k 3.70ghz
32 gb ram
4070 Ti Super

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Do you have the same issue if you follow the OP’s steps to reproduce it?
• I have the same issue, but only occurring in the business hangar prior to a freelance flight. Instant crash upon accepting mission. All missions with the G2 start like this.

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

3

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Only on cold and dark start, pilot outside the hélicopter.

If relevant, provide additional screenshots/video:
•


Here in hangar but do the same at the start of flight on parking and crash. Same with the H125.

4

Do you have the same issue if you follow the OP’s steps to reproduce it?
No - BTW I use “realistic” controls, no assist. Bell 407 flies nicely. All tests done in Free Flight mode.

Provide extra information to complete the original description of the issue:
Started all the following on the runway:
Bell 407 - it flies normally, can slow take-off, hover and land, no bouncing.
Guimbal Cabri G2- Stable on runway. But in flight it is very twitchy, not flyable.
H125 - Stable on runway, also twitchy, flyable but way too sensitive.
S64F Skycrane - Stable on runway, easy control.
Robinson R66 Turbine - Stable on runway, won’t fly.
Could not increase throttle to power it up.
•

If relevant, provide additional screenshots/video:
Not sure how to show a video, but the Bell at least, has no problem.
•

5

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
• H125 bounces and crashes before it even spawns. Both in my employee and freelance mode. Lost more than 20k credits in repairs and now from hi A to low B reputation without having credits to further repair my helicopter. It was working fine and then started next freelance and thats all she wrote.

1 Like
6

It’s seem to be fix since today.

7

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes, still not fixed. :frowning:

Provide extra information to complete the original description of the issue:
• This only started happening for me after I purchased my first helicopter in Career mode (for a Search and Rescue company)

If relevant, provide additional screenshots/video:
•

1 Like
8

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• I had no issue with helicopters in the simulator until I purchased a G2 for my company. After the first completed mission with my new G2, all helicopters have become unusable in both career and freeflight modes.

If relevant, provide additional screenshots/video:
•

2 Likes
9

Do you have the same issue if you follow the OP’s steps to reproduce it?
• I have the same issue. It occurs in the hangar, sometimes the helicopter crashes during the initial cutscene, sometimes it happens as soon as I get inside the helicopter.

Provide extra information to complete the original description of the issue:
• This only started to happen when I bought my helicopter.

If relevant, provide additional screenshots/video:

  1. https://youtu.be/-InoIiyvGh8
  2. https://youtu.be/AdsRsenj-Tc
1 Like
10

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Experiencing same issue as OP describes, first few missions did not have the bug but now I experience the bug in both free flight and career mode

If relevant, provide additional screenshots/video:
•

11

Do you have the same issue if you follow the OP’s steps to reproduce it?
Yes

Provide extra information to complete the original description of the issue:
Just hit this issue three times in a row before giving up entirely and closing the sim.

Purchased a H125, started a freelance agriculture mission and in the hangar view before starting the mission the helicopter is bouncing around. After starting the mission during the opening cutscene the helicopter spawns 10ft off the ground and bounces around before crashing.

The crashed aircraft UI is broken on mouse & keyboard, the buttons don’t work and you need to use arrow keys + spacebar to navigate the UI. Pressing retry results in this state:

image
image1920Ă—1080 125 KB

Three crashes in three attempts. Going to stop now before it consumes all my money and reputation.

If relevant, provide additional screenshots/video:

12

Exact same issue this is terrible

14

Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged

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