Help needed with the Yoko+ - huge roll axis outer right dead zone

Dear community,
I recently bought a used Yoko+.
Unfortunately, when turning the roll axis to the right the movement is only registered by the computer up to around 70%, any more right turning is just a dead zone. Left turning as well as the pitch axis is fine.
I used the Windows calibration tool as well as the VFhub calibration but with no success.
Since the Virtually support is not helpful either, I try my luck with the MSFS community.
I also created a video to show the problem:

https://youtu.be/H_z3UUO6-Yo?si=-2lXxl3TBLIdln_h

Before I used the Honeycomb Alpha with no problems, also no Logitech panels are in use (I read they can cause problems at least in combination with the VFhub).

Any help from you is highly appreciated.

I’ve never had the lid of my Yoko+, but I know it uses Hall effect sensors, so perhaps one of those has failed.

If the VFHub app is also showing the fault i.e. full deflection is not shown on screen, then I guess it’s hardware failure, and VF should help you.

The issue was resolved with the kind Virtual Fly support finally.

It was indeed a fault in the calibration. They kindly handed me a hardware calibration guide for the Yoko+ which worked perfectly.

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Yoko repair guide
Tools needed:
1 Phillips screw driver
Procedure:

  1. Remove the Yoko metal enclosure. You will have to remove two screws on the top and
    six on the opposite side.

Once removed the outer case, we will connect the YOKO + on the computer with the USB, we
connect it as we have always done.
On the mainboard, where we have connected the USB, we will see a small button like the one
marked in the photo (red arrow). If we have the connected USB, we will also see that there is a
fixed green light LED (green arrow).
In the button we will press twice, this pulsation must be continuous but not very fast but it will
not work, once the double press is done we will see that next to the green LED it lights another
red one that flashes, this means that we are in mode calibration.
When we are in calibration mode, we have to move the two axes in both roll and pitch to their
maximum range, first one and then another. Once we have finished moving the axes, we will
press again (only once) to exit the calibration mode (we will see that the red led turns off).
To verify that the calibration has been satisfactory, we will go to the windows calibration and
check that the values move from 0 to 4096, and that the centering on the two axes is in the
middle

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Glad you got it working.