Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
2 tags are required - add them in the tag section next to the title above:
Feel free to delete this quote section after adding your appropriate tags.
ISSUE DESCRIPTION
Description of the issue:
While in VR, if I hit ESC to access MSFS menu, the game occasionally pauses without any menu access (i.e. the menu doesn’t appear at all). I can hit CTRL-TAB to return to 2D mode, and the menu is completely gone there too. The only resolution is to ALT-F4 to close the whole simulator and restart from scratch.
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
No community mods / add-ons. Issue continues.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Unpredictable, but could happen daily.
REPRODUCTION STEPS
Just hit ESC to get into menu while in VR mode.
Please list clear steps you took in order to help our test team reproduce the same issue:
- Be in mid-flight
- Hit ESC to access menu while in VR mode.
- Continue flying. Repeat above, and problem (for me) will eventually happen.
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are currently plugged in, as well as your VR headset? Please name all of them as there could be a potential conflict.
HP Reverb G2 (WMR platform)
NLR HF8 running Simhub
[PC Only] Are you using Developer Mode or have you made any changes to it?
No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use?
RTX 3090
[PC Only] What other relevant PC specs can you share?
AMD 7700X
Gigabyte B650 GAMING X AX
32GB of RAM
Windows 11 23H2
MEDIA
Please add a screenshot or video of the issue occurring.
I don’t think I can. Imagine hitting the ESC key, whatever is running is paused, and instead of seeing menu options - there is nothing there - just a paused simulator.
[END OF FIRST USER REPORT]
For anyone who wants to contribute on this issue, Click on the button below to use this template:
Do you have the same issue if you follow the OP’s steps to reproduce it?
•
Provide extra information to complete the original description of the issue:
•
If relevant, provide additional screenshots/video:
•