Honeycomb Alpha and Bravo USB issues

OneGorilla22207 · March 14, 2021, 3:54pm

Hello All !

For the past two days the Alpha and Bravo devices were working fine. Now all of a sudden, they aren’t working and I’m getting a "Unknown USB Device (Device Descriptor Request Failed) driver error. I have done multiple reboots, downloaded driver from Honeycomb, swapped out my cabling and plugged other things into those USB ports and they power up and work just fine. My computer is brand new and I’ve made no changes to it. This is very frustrating, can anyone please help? Thanks in advance!

Shamwowmike · March 14, 2021, 3:57pm

It’s most likely the new update. I’m having a WIDE variety of issues since the update with the 747. My saitek panels that are similar to the switches on your honeycomb have been on crack for 3 days now.

OneGorilla22207 · March 14, 2021, 3:59pm

Thanks for the info. They have worked for the past two days but now, nothing. How can i get this stuff to work?

Shamwowmike · March 14, 2021, 4:01pm

I’m at the crossroads of debating uninstall and reinstall… but even that is a complicated nightmare requiring tutorial vids… ugh.

We might have to wait for an actual patch or another update… unfortunately.

OneGorilla22207 · March 14, 2021, 4:04pm

I was thinking the same thing about the uninstall/reinstall…I’ve got nothing to lose at this point though. I feel your pain on the tutorial vids

GameBlogger3710 · March 14, 2021, 4:58pm

Windows not detecting your devices generally isn’t MSFS-related.

dutchflight738 · March 15, 2021, 3:16pm

Couple things to try. When it is connected, is it shown in the device list of W10? If so, delete the device from the list.
Instruction:
Uninstall the USB Driver in Device Manager. Press the Windows + R keys on your keyboard at the same time to bring up the Run utility. Type in “devmgmt. … Expand the Universal Serial Bus controllers section, then select the Unknown USB Device (Device Descriptor Request Failed ) from the list.

Plug out the device, restart W10. After the restart, plugin the device again and let it reinstall the device again. Try first with default W10 driver if that works.

After that, try to calibrate the device in W10 itself (whilest MSFS not running)

Also possible that windows usb power management can give this message. Option in power profile within windows setting. Set the profile to high power and disable Windows 10’s ‘USB selective suspend’.

Hope that helps!

JawlessSnail227 · March 18, 2021, 1:49pm

Why is this a nightmare? Does it really require tutorials? I have it installed through steam does that affect anything.

This really shouldn’t be so hard, i work long hours and have a new born baby so when i get the chance i want to just fly and not inker with things.

bcmfr2 · March 19, 2021, 6:16pm

Same issue suddenly this afternoon. Everything works fine before… I Didn’t change anything…

Anyone found the solution?

SanMan140579979 · March 19, 2021, 9:43pm

Set the profile to high power and disable Windows 10’s ‘USB selective suspend’. And also check in device manager usb device that it unchecked there also

bcmfr2 · March 19, 2021, 10:06pm

WHat does that means exactly? Can you do a screenshot of what you are talking about?
thx

SanMan140579979 · March 20, 2021, 9:16am

SanMan140579979 · March 20, 2021, 9:18am

Sorry for the late response. Been away from my pc

bcmfr2 · March 20, 2021, 12:31pm

ok thx for the answer, but still not working…

SanMan140579979 · March 20, 2021, 1:59pm

Is AFC_Bridge still in your community folder?

GameBlogger3710 · March 20, 2021, 2:08pm

Go back into Device Manager and look under Game Controllers. If the device is there, see if there is a on the icon.

bcmfr2 · March 20, 2021, 5:05pm

Yes. I tried with or without, still same results

bcmfr2 · March 20, 2021, 5:07pm

Yes, i got this error over the warning icon

SanMan140579979 · March 20, 2021, 5:41pm

try disabling fast startup:

Press Windows key + R button to open Run dialogue box.
Type control and hit enter to open Control Panel.
In the search box of Control Panel type Power options.
Now select Change what the power buttons do.
Click on Change settings that are currently unavailable.
Navigate to Shutdown Settings and uncheck Turn on Fast startup.
click on Save changes and Reboot.

sometimes with fast boot all drivers aren’t loading quick enough and you can receive this error. worth giving it a shot

SanMan140579979 · March 20, 2021, 5:50pm

here is a link that i found with some suggested fixes…I had a problem with one of my flight panels and turning off fast boot solved it for me. hope you get it sorted out

https://thegeekpage.com/fix-error-usb-device-descriptor-failure-in-windows-10-solved/