My new Honeycomb alpha flightcontrol, calibrated with Win10, oscillates in the Y-axis. You can’t fly with it!
Can someone help? Thanks.
Did you plug it into your motherboard or via a usb hub?
If its the latter, try plugging it in your mobo directly and see if this fixes your issue.
Cheers Mark
I’ve tried both. The effect was the same! Greetings
Haven’t done research myself, but see if you can find a way to recalibrate the device. Maybe that will help.
Have already done the internal calibration - without success! Now the question is: the new Alpha yoke is defective or is it my system PC or MSFS?
Good question.
Do you have anyone closeby with an Alpha?
Try swapping them and see if the issue persists.
Cheers
Since it also doesn’t work in other flight sims like DCS, the potentiometer seems to be bad or dirty! I have to exchange the Alpha.
Cheers
Sorry to hear this 
Given some reported comments on customer support maybe it would be best to start the return process as soon as you can?
Not trying to tell you what to do, only trying to help
This is the reason I updated to the XPC. The Hall sensors are very good and precise. Couldn’t stand the chattering in my Alpha.
That could be the case as well indeed.
Let us know your findings after you have tested a new one.
All the best.
Cheers.
I have the same problem. Tried using Spadnext axis calibration and it helped a little but you have to widen the dead zone so much that it makes the axis non-existent. I tried contacting support at Honeycomb but they are non-existent as well. My thoughts of Honeycomb Aeronautical have changed dramatically since then and I will dissuade anyone from purchasing a product from them.
This is a defective potentiometer. I was able to exchange the Alphajoke from the seller!
Forget about customer service at Honeycomb, someone forgot to pay a large bill, their done.
I’m not sure how to proceed now with my issue. Everything worked fine last time I used the Alpha on April 14th, tried today and Y axis is a mess.
Using Windows calibration tool, and raw data display, I can see that full range is not utilized, and when the yoke is fully pulled in, the value isn’t stationary but jump up and down.
X axis works fine. All buttons work fine. Y axis is screwed for unknown reason.
The Alpha was purchased on January 19, 2023 so it is slightly over a year old and still within 2-year warranty, but Honeycomb has it discontinued so no hope for replacement, I think?
So far, it looks like I will be forced to unscrew it and look inside, at least clean the potentimeters and check the wires/soldering.
I’ve had the same thing happen on my thrustmaster rudder pedals a couple of times. One pedal uses only 1/2 the range. If i unplug the USB cord, wait 30 seconds, then plug back in, it always has resolved itself. Don’t remember if I also restart the sim or reboot, I don’t think so. Not sure if you tried that, but worth a try
Thank you for suggesting. I already tried the most basic procedures like rebooting PC, switching USB ports, disconnecting other devices etc..