How the Jetway connection works with ATC?

User Support Hub Scenery & Airports
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1

Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.
Not use addon !

Are you using Developer Mode or made changes in it?
No.

Brief description of the issue:
Atc guided to parking gate but the jetway connection cannt reach my plane!

Provide Screenshot(s)/video(s) of the issue encountered:

Microsoft Flight Simulator Screenshot 2021.04.16 - 11.29.40.13
Microsoft Flight Simulator Screenshot 2021.04.16 - 11.29.40.131920×1080 200 KB

Detail steps to reproduce the issue encountered:

PC specs for those who want to assist (if not entered in your profile)
W10 lates update,GPC 2080 S ,I-10700 ,RAM32G

Build Version # when you first started experiencing this issue:

Are you on the Steam or Microsoft Store version?
MS

Did you submit this to Zendesk? If so, what is your ticket #?
NOT YET,

2

This doesn’t connect properly because the parking spot is too far from the maximum length of the jetway. It’s a common occurence among auto-gen airports where the placement of the parking spot and the jetway attachment to the building may be too far apart. The jetway has a maximum length that it can extend, if it’s reached it’s maximum extension, it will stop and place the covers as if the plane’s there.

Scanning through the airport and looking at other gates to see which one has a closer jetway could be a good workaround. And just switch to that gate.

3

All right , understand.tks.