Sweet!! Thanks for the suggestion. --Redeye
Getting same error. They said it was fixed on last update. Crazy that it’s been a month and they haven’t figured it out.
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Did you contact their support?
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Hi thanks for your replies guys; I will log on PMDG forum; I thought it might be a windows 10 related issue (my processor does not allow me 11) but I already have the PMDG 737 and install went fine…strange..hopefully an update will fix it. I have been a PMDG fan for a long time and I am hopeful they will fix this.. 
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I have sent a ticket to PMDG but being Christmas … . I have a new pc, installed the PMDG Ops Centre, did a new download of the B777, extracted the file, ran the application which took me through the wizard.
I never saw the box asking for the key but it did go all the way through to automatically opening the Ops Centre when the wizard was finished.
But - no aircraft appears in the Ops Centre!
Presumably I have made an error somewhere but my pc skills aren’t up to working it out.
I did try installing with and without popup blocker and neither way works.
Anjy advice greatly appreciated.
Go to
PMDG Simulations LLC - Log in
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Log in
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Click on your Order ID (ensure it corresponds to the PMDG 777)
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Open Notepad on your PC.
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Copy the activation code provided in your order details and paste it into Notepad
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Download 777
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Once the file is downloaded, right-click on it and select Properties from the context menu.
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In the Properties window, look for the Unblock checkbox (usually located in the bottom section of the General tab).
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Check the Unblock option, then click Apply followed by OK.
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Unpack downloaded file.
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Open the extracted folder.
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Right-click on the installer file (.exe file) and select Run as Administrator from the context menu.
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After the installer launches, check the box for “I accept the terms of…” and click Next.
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In the next window, enter the product key you copied to Notepad earlier.
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Click Validate and in the small popup window, click OK.
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Return to the installer window, click Next and then Install.
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After installation is complete, the PMDG Operations Center application should automatically launch.
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Click “Go to updates”.
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Install files
By completing these steps your PMDG 777 should be successfully installed and ready to use.
Fly safe.