Please tag your post with #pc and/or #xbox.
#install
Are you on Steam or Microsoft Store version?
Microsoft Store / XBox
Are you using Developer Mode or made changes in it?
Not developer mode
Brief description of the issue:
I have not played the game for 9 months, but it was fine before I upgraded my system to Windows 11.
After I installed the game, click Play and it just launch then die.
Provide Screenshot(s)/video(s) of the issue encountered:
Detail steps to reproduce the issue encountered:
PC specs and/or peripheral set up of relevant:
Intel(R) Core™ i7-9700K CPU @ 3.60GHz 3.60 GHz
Nvidia RTX 2070
Build Version # when you first started experiencing this issue:
latest
I am on Windows 11 and do not have issues running MSFS. However I would recommend ensuring all of your drivers are up to date, windows 11 updated, and video drivers updated. Look at —> MSFS 2020 Crashing on Windows 11: How to Fix it
If you use steam verify game files. Worst case reinstall the flight sim.
Echo reply above of things to check, Using Win11 and MSFS no problem.
Were your environment also upgraded from Windows 11?
To clarify, my PC has latest Windows update confirmed on the Setting page, also I manually update the Nvidia driver according to the MS support.
What I’d like to know is how to debug from here, the game shows a back windows momentarily and the process went from running to suspended, as I showed in the picture.
Today I look at the event log and saw these:
Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: WwiseLibPCx64P.dll, version: 0.0.0.0, time stamp: 0x60a67fd2
Exception code: 0xc0000005
Fault offset: 0x00000000002a4205
Faulting process id: 0x53d0
Faulting application start time: 0x01d7fc2246817842
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.21.13.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.21.13.0_x64__8wekyb3d8bbwe\WwiseLibPCx64P.dll
Report Id: e6726059-b978-4aeb-b0ee-a52d6bb3f920
Faulting package full name: Microsoft.FlightSimulator_1.21.13.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
Faulting application name: GamingServices.exe, version: 10.0.22000.2365, time stamp: 0x911f46d6
Faulting module name: GamingServices.DLL, version: 10.0.22000.2365, time stamp: 0xb5f6908d
Exception code: 0xc0000005
Fault offset: 0x0000000000176cf8
Faulting process id: 0x4d2c
Faulting application start time: 0x01d7fb6cffbb5e59
Faulting application path: C:\Program Files\WindowsApps\Microsoft.GamingServices_3.60.12001.0_x64__8wekyb3d8bbwe\GamingServices.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.GamingServices_3.60.12001.0_x64__8wekyb3d8bbwe\GamingServices.DLL
Report Id: c2ca1829-2bc5-4716-97fd-303c7e0ba726
Faulting package full name: Microsoft.GamingServices_3.60.12001.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: GamingServices
Kudos to the support team who suggest the issue is related to “Process Lesso”, a program I have had but not used for an year. Uninstall that program solve the issues I have had.
