Incorrect sound (noisy) when switching to VR with Logitech G432 headset and HP Reverb

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

NO

Have you disabled/removed all your mods and addons?

YES

Brief description of the issue:

Incorrect sound (noisy) when switching to VR with Logitech G432 headset and HP Reverb

Provide Screenshot(s)/video(s) of the issue encountered:

N/A

Detailed steps to reproduce the issue encountered:

If Logitech HX2E Surround Sound Effect is enabled, when swithing from 2D to VR the sound of the simulator becomes noisy and very difficult to deal with
image
The only way I have been able to fix it is disabling all Audio Enhancements or Spatial sound.

PC specs and/or peripheral set up if relevant:

Logitech G432 Gaming Headset
HP Reverb G2

Build Version # when you first started experiencing this issue:

1.30.12.0 and previous


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

By “noisy” I assume you mean the volume is boosted (or higher) when HX2E surround sound is enabled?
If so, have you tried to fix the problem by simply reducing the volume slider in the screen shot you posted once HX2E has been enabled?
Going by the information posted it does sound (no pun intended) like this is a setting issue rather than a sim bug. Potentially there may be additional Logitech software related to your headset installed, or perhaps should be installed…

Thanks Blitzer for coming back.
By “Noisy” I mean it introduces noise that hides the noise expected to be heard, not that it is increased or decreased. Like an interference that basically completely hides the pure sound expected…something like pronouncing…“ggghgghghgghgxxgsh”
I have latest drivers and I am using Logitech G Hub to keep my drivers updated and I am not aware about having any addtional feature or enhacement for the audio being used. Any other games work well when the HX2E is enabled.

Understood. Are you also using the G2 and Logitech headset together with the other games where you are not having the noise issues?
I also have to ask why you you do not just use the G2’s earphones and mic?

Sorry for the late reply @Blitzer303
No, I like just using the logitech audio, not the G2 earphones or mic.
The issue also happens with Discord… So I think there must be some driver issue or who knows.
The only way I had to resolve it is to disable that in the Enhancements.