I have an Alienware Aurora R16 with a 14th Gen i9-14000KF. I purchased it last November and it worked great until mid-January. Since then, I’ve had the processor replaced twice (So I’m on the 3rd one when you include the original it shipped with) and the Intel motherboard replaced once. In both instances, my system was at Dell for approximately 3 weeks as they were unable to get processors from Intel. The last replacement was at the end of March, and everything had been working well until approximately 2.5 weeks ago. Since then, I’ve been experiencing Blue Screens, MSFS CTD’s, times when I couldn’t get past the Safe/Normal mode prompt etc.
Since then, I have attempted to wipe and rebuild my system 4 or 5 times doing a complete wipe and downloading the factory image from Dell or the Windows 11 Pro image from Microsoft. During these processes I Blue Screened twice in the middle of the installs. I was finally able to get the system to run without running MSFS 2020. I still had a few Blue Screens but not to the extent I had trying to use MSFS 2020. I had even only installed the base package (I own the Deluxe Premium one) and the bare bones minimum pieces. I didn’t install any of the World Updates, Marketplace purchases, etc. and I still Blue Screened.
I spent time yesterday with Dell support and they remoted in and disabled the Intel Speed Step and other performance options on my system and since then the system has been stable. We’re using MSFS 2020 to “hammer” it since it’s so resource intensive. I have everything set to Ultra or High, all traffic turned on, name tags on, max settings on all scenery, roads, ships, ground support, etc. My R16 has 32GB of memory, a 2TB SSD, and an RTX4070ti. Interestingly enough, so far, I’ve had the system up and running for the past 40 hours and haven’t had one Blue Screen. So, it appears turning off all the performance options is letting me use my system until the updated processors and microcode have been released to the OEM’s and I get it replaced. I say that as I also read that any system that has already experienced these issues and possible oxidation, won’t be resolved with the microcode as the processor itself has most likely already been damaged.
I’ve posted this just to give you all some background as to what’s going on and in the event, you aren’t under warranty that making the performance changes may resolve your issues until you can get a replacement processor and/or motherboard.
Oh, and interestingly enough even with all the performance options turned off and everything set to max on MSFS 2020 it is performing very well. Granted prior to all the issues when my system was brand new, I was averaging 60-80 FPS, and I’m currently averaging 30-40 FPS, but that is working well and what’s really odd is I’m not experiencing any stuttering and jerkiness I had before. And before I forget I’ve never overclocked my system and just used it as shipped. So, it appears it takes between 3 and 4 months of the voltage issues before the processor just quits completely based on my current experiences.
If anything, new comes from all of this I will post an update.