ISSUE DESCRIPTION
Description of the issue:
I was starting the game this morning but then when I pressed the “Start” button to enter the game and get to the homepage instead of the background being the globe the game lagged quite a bit and the introduction video kept playing.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
After quitting the game and opening the game again it was fine, so it’s only happened once
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Start the game
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There’s a chance the introduction video will keep playing when you press “Start”
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using:
[PC Only] Are you using Developer Mode or have you made any changes to it? N/A
[PC, MSFS 2020 Only] Are you using DX11 or DX12? N/A
[PC Only] What GPU (Graphics Card) do you use? N/A
[PC Only] What other relevant PC specs can you share? N/A
