Is it a hardware problem or a game bug?

Steam has two errors in the game. How to solve them:

1.Fatal error
Shader Model 6.7 is not supported by this device
Maximum Shader Model supported is 6.6

2.Fatal error
Please make sure your hardware is s
supported by this application. please
refer to the ReadMe file. (D3D12Renderer Z)

Hi @CCA2327 and welcome to the forum !,

Thank you for this report. We’ve moved your topic into the User Support Hub.

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As ccrbc kind of says. Your graphics card does not have the hardware features necessary to run the game. This is not a driver issue or bug. MSFS 2024 is simply using newer technologies, technologies your card doesn’t support.

As we can see from the MSFS minimum spec, your card needs to be at least as modern as and AMD Radeon RX 5700 or GTX 970. Which are 5 and 10 years old respectively.

The fix is to get a newer graphics card.

The short translation is your GPU does not meet the minimum requirement. What graphics card are you using?

If your GPU does meet the minimum you could try updating its driver.

My video card is RTX3070ti. Players with the same graphics card didn’t have this situation, and I was the first to have this situation.

Would an update to the graphics driver solve the problem?

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