When I used MSFS2024 in the early mornings (local time Europe) in the past few days, my experience was quite good. But starting in the afternoons, the performance degrades, it takes longer to load the title, it takes longer to start activities, aerials and scenery are missing more frequently.
So, yeah, while Microsoft hasn’t acknowledged ongoing server problems, the cache of the “career database” (paraphrasing) doesn’t seem to be the only problem causing issues on my side.
Is it fine for you, even during peak times? Is the situation worse for users in Europe? (Browsing the forum, you might get that impression.)
I have the same problem and have started it for the 20th time. No career mode mission works & no free flight works.
At least I expected that after the debacle on the release day, Microsoft would have expected the increase in players over the weekend and taken countermeasures in advance - but seems like I was too naive again.
I had some understanding for the problems at the beginning, but what’s happening now is just frustrating and shouldn’t happen.
I did some testing yesterday.
During the day I was not able to start a flight without CTD.
Only during 3pm CET - 5:30pm CET I could close the sim, restart and successfully depart from the runway.
I am located in Germany.
Troughout the day I did not change anything on my system.
Would this not indicate that there is something serverside if the Sim does only start without problems during a specific time?
Any recommendations for a VPN Provider I should use to see if this is a local issue?
Its not a local issue mostly. I tested yesterday with a VPN during prime time, the result were awfull everywhere. Could not load missions and it took ages to load free flight.
They still having extreme issues with the server (or with anything other having to do with data delivery). Its a shame they told us they solved it.
I hope this was only marketing driven and they still work on the isssue. If not and they thing servers are fine, would not be a good case.
Fingers crossed
I had the same experience yesterday evening. It didn’t work at all. I tried the free ProtonVPN with a server in the Netherlands and USA but both weren’t working well either. But that’s for sure to some degree because of the free VPN.
What VPN to use? Try a free one like Proton first. There is Mullvad which I think is the cheapest one for one month (5€). Private Internet Access is often recommended for gaming but needs at least a 6 month subscription which you can cancel within 30 days or so. I think most important is a good download speed, ping is not really relevant like in competetive games
And I opened up a Zendesk ticket in the hopes to get some more info to find out what the root cause is. Answered quickly but they just said during peak times servers still have issues (contradicting Jörg’s statement) and mentioned to completely remove the map enhancement mod
Yes it is Telecom.
I was thinking about NordVPN, well knowing there is a 24 month subscrition mandatory. But I could make use of it for other stuff as well.
Thx for the suggestions I will have a loot at Private Internet Access now.
Would you mind adding your info here? Because it does seem like almost every report of issues mentions Telekom as the ISP. But maybe users of other ISPs just haven’t participated in this discussion?
I see but would not call 7am CET peak hours. It must be somehow related to Germany.
Or it is just the case they start up more server capacity for US and the sweet spot is when there are not to many US Simmers connected.
The timeslot it works is still early in the morning for the US market.
There you get a spot on the server before it becomes overloaded again.
You had problems at 7 am? That really points to a different problem than simply overloaded servers.
It’s just so frustrating because these issues already kinda existed with 2020 and there is absolutely nothing we can do. I don’t even have hope for a fix if it’s actually Telekom’s fault. Just search for Telekom peering issues and Telekom packet loss. They are absolutely not working in the interest of customers
I don’t believe we ever connect to a US server. I had a look with wireshark and there was only an Akamai connection to the UK and a Microsoft Server in the Netherlands
Yes there is still server issues on vanilla sim 2024 as of 29-11-2024, today friday iam trying to access the sim since hours, and the servers are not responding to requests at all, the progress just 0% because the servers wont communicate:
I’m right now performing a flight Maybe try to delete your rolling cache file using windows explorer, it will get recreated on the next launch.
That’s not really how it works - you have not just one server sitting at one point of the earth, instead you have a cluster of servers spread around the globe. If they’d focus on the US only I think Asia with billions of people living there would be pretty upset
I’m right now performing a flight Maybe try to delete your rolling cache file using windows explorer, it will get recreated on the next launch.
That is what I did. No efffect.
That’s not really how it works - you have not just one server sitting at one point of the earth, instead you have a cluster of servers spread around the globe. If they’d focus on the US only I think Asia with billions of people living there would be pretty upset
I am not an expert, but f.e. in AWS you could provide more capacity with a mouse click. I am well aware that there is not only one physical system running world wide. But you can increase capacity (number of CPU or RAM used) on virtual machine if you like. Not knowing this with MS but at AWS if you do so you have to pay more for the time you using it.
And isn’t there the posibility to use a loadbalancer to share the requests over multiply systems?
Just to understand your suggestion right. I did turn down the system after a successful flight and did start up today without success.
And the reason for this is my system?
BTW the day before I had exact the same behaviour. Will try it today and see if I can reproduce this a third day in a row.
While you could do that to cover some peak Black Friday sales it doesn’t make that much sense in case of MSFS, especially not right now during a triage phase I think they are glad that the increase shows some effect so they instead will monitor the situation right now. Costs are not a big problem as they are basically “virtual” as the infrastructure is owned by Microsoft.
Might be - I don’t know which products you owned previously on MSFS 2020 from the market place but as stated all of the products were first ported and now are disabled as they caused issues. Maybe you still have some random corrupted files cached somewhere which are still loaded, so cleaning could help (which is why I suggested deleting the rolling cache).
There are still additional locations you could cleanup without much of a risk:
AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalCache\SceneryIndexes (or similar for Steam)
AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState\cache (or similar for Steam)
Might be - I don’t know which products you owned previously on MSFS 2020 from the market place but as stated all of the products were first ported and now are disabled as they caused issues. Maybe you still have some random corrupted files cached somewhere which are still loaded, so cleaning could help (which is why I suggested deleting the rolling cache).
Thanks, do you think I should do this again. I did uninstall the whole Sim last week. After the Message from Jörg I did a complete fresh installation, hoping the situation has improved.
During my initial removal I did clean the packages you mentiond due to privious recomendations from Support to do so.
Short question regarding the server. Do you have insights they are not reducing any capacity? My knowledge of enterprises would lead me to the conclusion that this is a different department on a different cost center. In this case maybe even a different leagal entity.
Well, it won’t harm at least to try so - it’s data which is anyway going to be replaced sooner or later with fresh data, at least if it works properly
Nope, not at all - especially as it’s all different servers we talk about here, also when it comes down to third party suppliers like Meteoblue or Flightaware. MSFS uses masses of webservices which are also handled on some server instance and which are obviously not under control of MS.
The servers which are basically inhouse belong mainly to Azure (file hosting for streamed assets), Bing (hosting of photogrammetry and map tiles) and XBGS (authentication (I think!) and multiplayer). I even don’t know where interpolation of data from the different webservices would be handled, so certainly not which department will handle what exactly
Maybe try to delete your rolling cache file using windows explorer, it will get recreated on the next launch.