As you know, the Community Managers read pretty much every post written on these forums, and we always strive to be helpful and share as much information with you as we can. If we don’t know the answer to one of your questions, we will escalate internally to someone who does have that info. We have regular discussions with almost everyone on the MSFS team to both share the community’s sentiment and feedback and to gather information to answer questions posed by players. We get this info from many different members of the dev team such as producers, product leads, QA testers, and even Jorg himself.
For many different reasons, we are not always able to discuss something publicly at that moment or answer every question posed by the community, even if we ourselves have that information. We will always communicate with you the latest information that we are able to share.
As a reminder, the forum Code of Conduct states the following about the CMs (emphasis added):
If you don’t see us responding, it isn’t because we are ignoring you. Sometimes we don’t have a good answer, or we are looking for an answer or we cannot comment on the issue at the time.
Thanks,
MSFS Team